Pharmacy Technician - Home Infusion

Job description:Prosper Infusion's mission is to provide concierge home infusion. We are a company that is helping transform the realm of specialty infusion care, through a holistic care model. Come join our mission-first company looking to reinvent the way patients receive their care.We are seeking an experienced, versatile pharmacy technician lead. Candidates must be able to perform both clinical and administrative work that leads to a positive patient / customer experience. The ideal applicants will be those looking to make a career pivot towards an inspiring, customer-centric environment. This will be an integral team member who will help ensure patients have an “A+” infusion experience.Responsibilities:Handle front desk administrative / patient registration duties in a timely manner, including education, registration, and the payment process during check-outConduct benefits investigation/verification and assist in submitting prior authorization requestsHelp prepare and package medications under a pharmacist’s supervision, demonstrating a commitment to quality, efficiency, and excellenceIdentify and manage orders needing attention and communicate timely and effectively to other Prosper Infusion staffGreet patients using messaging platform and provide excellent customer serviceCoordinate delivery of medicationsAttend and participate in all staff meetings, patient care meetings, in-service education, or on-going educational training with demonstration of competency specific to the pharmacy technician roleResponsible for knowing and adhering to policies and procedures governing pharmacy operations and pharmacy technician responsibilitiesResponsible for knowing and adhering to State Pharmacy regulations governing pharmacy techniciansAssist pharmacist(s) in inventory procedures including record keeping and orderingLog, shelve, and rotate incoming inventory and overstockProactively identify and communicate inventory stock concerns to designated company personnel and work collaboratively to problem solve delays and challenges that arise during the workdaySkills and AbilitiesKnowledge of standard medical terminologyMeet any continuing education requirements of the company’s clinical program, as defined within the company’s policies and proceduresAbility to stay abreast of developments in the field of infusion therapyAbility to handle challenging situations in a professional and proficient manner utilizing available resources and critical thinking skillsAbility to learn quickly, solve problems, and make decisions that promote a positive impact on patient care and internal pharmacy operationsDemonstrate excellent verbal, presentation, and written communication skillsDemonstrate proficiency in the use of MS Office software, which includes Excel, Word and OutlookQualificationsHigh school diploma or equivalent, Bachelor's Degree preferredRegistered Pharmacy Technician in the State of FloridaMinimum of one-year experience in a retail pharmacy or specialty pharmacyKnowledge of basic pharmacy terminology, evaluation, and pharmaceutical lawExcellence verbal and written communication skillsTop notch customer serviceMust understand computer technologyDemonstrated knowledge and competency in sterile compounding (USP 797) preferred but not required