Operations Technician
Company / Benefits Overview: Are you ready to build a rewarding career in the railroad industry? Join the Genesee & Wyoming Inc. (G&W) team - part of a legacy that is over 125 years old. With a network of 100+ individual freight railroads and 4,000 employees across North America, we provide transportation and logistics services to more than 2,000 customers. At G&W, we live by our Core Values: Safety, Service, Integrity, Respect, Transparency, Accountability, Innovation and Excellence. We offer competitive pay, a comprehensive benefits package, and paid training to help you succeed. Check out some of our great benefits below:Medical, Dental, Vision & TelehealthLife InsuranceOptional benefit coverages for Accident, Critical Illness, Hospital, ID Theft & Life InsuranceFlexible Spending & Health Savings account plansEmployee Assistance Program401(k) Retirement PlanOn the Job TrainingPaid Time OffTuition ReimbursementAnd more! * Benefits are subject to change and may vary by labor agreement Explore your future with G&W today and learn more about the opportunities to grow across our organization! Job Summary: The Operations Technician provides administrative and operational support to the Transportation team. This role works closely with Trainmasters to execute daily administrative functions, ensure compliance with regulatory requirements, and support efficient crew and rail operations. See our employees in action to learn more at https://www.gwrr.com/careers/. Responsibilities:Assist management with Payroll within UltiProPerform administrative duties related to federal hours-of-service requirementsSupport operations crew management activities, including comparatively tracking horsepower, transportation logistics, and workforce balancingCoordinate and support railcar fleet effortsProvide general administrative support to the Transportation DepartmentAssist with other projects and duties as assigned Working Conditions / Physical Requirements:Full-time (40 plus hours weekly)Varying schedule in a 24/7 work environment that includes nights, holidays, weekends, and on-call as neededIndoor / outdoor work in all weather conditions working up to a 12-hour shiftWalking long distances on uneven surfaces and climbing ladders and equipment always ensuring three points of contact in varying environmental conditionsAble to squat, bend and lift overheadHave good balance and coordination Skills and Experience:Ability to identify and resolve problems in a timely mannerEffective communication skills both written and verbalBasic computer skills (Microsoft Office, applications, reporting, etc.)Ability to take initiative, volunteer readily, and ask for and offer help when neededAbility to balance team and individual responsibilitiesGood attendance and punctuality Required Education and Credentials:High school diploma or GED; or an equivalent combination of education and/or work experienceValid driver's licenseAt least 18 years of age Employment Requirements:Pre-employment physical, hearing, and vision medical reviewSubject to federally mandated drug and alcohol testing including pre-employment drug screeningBackground screening including criminal and motor vehicle driving history Relocation: Must live within 50 miles of assigned location or be willing to relocate. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.