Staff Client Engineer

Overview In this role you will own and optimize IonQ’s global endpoint ecosystem, shaping core OS configurations across Mac, Windows, and Ubuntu. You will bridge IT and HR by engineering the Workday–Okta identity pipeline and automating onboarding, offboarding, and transfers. You’ll design zero‑touch provisioning, imaging, and lifecycle automation to scale our infrastructure and ensure a secure day‑one experience. This is a hands‑on, cross‑functional role at a fast‑growing quantum company with a strong focus on automation and security. Compensation / BenefitsComprehensive medical, dental, and visionMatching 401(k)Unlimited PTO and paid holidaysParental/adoption leaveLegal insuranceHome technology stipend ResponsibilitiesDesign, build, and maintain enterprise OS images for macOS, Windows 10/11, and Ubuntu LinuxArchitect zero‑touch provisioning workflows using Autopilot and ADECollaborate with IT Provisioning to optimize hardware staging and image deploymentManage UEM/MDM platforms (Jamf, Intune, Kandji) for automation and securityArchitect and manage end‑to‑end lifecycle pipelines (Workday and Okta)Create intelligent intake forms and workflows for hiring managers (Jira Service Management, Okta Workflows)Automate employee transfers, role changes, and terminations for instant SaaS provisioning and access controlServe as Tier‑3 escalation for IAM and provisioning issues; troubleshoot Workday–Okta data/app mismatchesDevelop runbooks and documentation; mentor junior admins and helpdesk teams Key requirements6+ years in Client Systems Engineering, Endpoint Architecture, or IT Infrastructure AutomationProven Workday–Okta integration experience with attribute mapping and lifecycle troubleshootingEnterprise‑level mastery of Windows, macOS, and Ubuntu imaging and securityExperience with Windows Autopilot and Apple Business Manager (ABM)Familiarity with Ansible, Chef, PuppetAutomation and form building experience for service catalogs and conditional workflowsScripting skills in Bash, PowerShell, or Python for API automationExperience dealing with hardware vendors and VARsMentorship and coachingStrong troubleshooting and problem‑solvingCross‑functional collaborationAutopilotADEApple Business Manager (ABM)