Patient Service/Front Desk Coordinator

Join to apply for the Patient Service/Front Desk Coordinator role at MyEyeDr.About the roleSee yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required.DescriptionAs a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required.You WillProvide patients a personalized check in/out process experience that creates a timely, seamless, and positive experienceBecome a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointmentsAssist in appointment confirmations and patient outreach in partnership with Doctor availabilityBe a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as neededHave the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs)Collaborate with doctor(s) and team members to provide seamless patient experienceAbout YouExperience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasksOrganized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staffFlexible, nimble and agile mindset with the ability to wear multiple hatsFriendly, caring, and patient-centric person who thrives in a fast-paced environmentTeam player who is willing to collaborate to provide the best patient experienceComputer Savvy with excellent oral and written communication skillsProfessional attitude and ability to problem solve and respond to patient service requestsGrowth With UsGrow and develop your career through role specific training programsBe offered an opportunity to earn bonuses and commission (role specific)Participate in a comprehensive benefits package including medical and dental coverage, tax-free savings plans, life insurance and moreParticipate in our Vision coverage and associate discounts on our productsParticipate in our 401K with competitive company matchAccrue PTO and paid holidays from day oneIntroduction | MyEyeDr.How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction.MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.J-18808-Ljbffr