IT HELP DESK

Hi, Greetings!!!!Role: Help Desk SupportLocation : Corpus Christi, TXResponsibilities:Assist with new hires and acquisitions.Follow all escalation procedures according to the service level agreementUse a remote control tool to assist end users when neededProvide an accurate record of each call in the incident management tracking toolAnticipate customer needs and proactively identify solutionsPlan, prioritize, organize, and complete work to meet established objectivesSkillsMust haveITILService Desk, ITSMHardware Deploy and MaintenanceTroubleshootDriving license and own vehicleNice to haveCommunication skills with non IT PeopleAbility to work autonomously.Name:Work Authorization:Rate:Email ID:Phone Number:Current Location:Comm. Skills: GoodAvailability to start:Willing to Relocate (Y/N):LinkedIn:Kind Regards,Prabhat JaiswalRecruitment SpecialistCell: (856) 444-7215Email : prabhat@jconnectinc.com168 Barclay Center Ste. 347, Cherry Hill, NJ 08034