General Manager

Additional InformationJob Number26056191Job CategoryProperty LeadershipLocationMoxy Charlotte Downtown, 125 Brevard Ct, Charlotte, North Carolina, United States, 28202 VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type ManagementExpiration Date: 06/22/2026Additional Information: This hotel is owned and operated by an independent franchisee, Lexima Lodging. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.We’re seeking a bold, energetic leader to take the helm as General Manager of our Moxy hotel—someone who thrives on creating memorable guest experiences, building high-performing teams, and bringing a vibrant, social atmosphere to life. This isn’t your traditional hotel leadership role; Moxy is all about personality, style, and connection. The ideal candidate is equal parts operational expert and culture driver, with a passion for hospitality that shows up in every guest interaction and team engagement. If you’re ready to lead a dynamic property where fun meets performance and innovation drives results, we want to hear from you.ResponsibilitiesLead all aspects of hotel operations, including Front Office, Food & Beverage, Housekeeping, Maintenance, and Sales, ensuring alignment with brand standards and company expectationsChampion the Moxy brand experience by creating a vibrant, social, and guest-centric atmosphere that drives satisfaction and loyaltyRecruit, develop, and retain a high-performing team; foster an engaging culture built on accountability, creativity, and funDrive financial performance by managing budgets, forecasting revenue, controlling costs, and maximizing profitability across all departmentsActively engage with guests, resolve concerns in real time, and ensure service recovery exceeds expectationsOversee the Food & Beverage program, ensuring quality, consistency, and a lively social environment reflective of the Moxy conceptPartner with Sales and Marketing to implement strategies that increase occupancy, RevPAR, and overall market shareEnsure compliance with all company policies, brand standards, and local, state, and federal regulationsAnalyze operational and financial reports to identify trends, opportunities, and areas for improvementMaintain the physical asset through proactive maintenance planning and capital improvement oversightBuild strong relationships with ownership, vendors, and the local community to support business growth and brand presenceLead by example in delivering exceptional service, maintaining high visibility with both guests and team membersQualificationsBachelor's degree in Hospitality Management, Business Administration, or a related field.Minimum of 5-7 years of hotel management experience, with at least 3 years in a General Manager role.Proven experience in successfully opening and managing a hotel property.Strong leadership and team management skills, with the ability to inspire and motivate staff.Exceptional financial acumen, with experience managing budgets, forecasting, and cost control.Excellent communication and interpersonal skills, with a focus on guest satisfaction and relationship building.Ability to work under pressure and manage multiple priorities in a fast-paced environment.Knowledge of hotel management software and systems.Benefits: Competitive salary and performance-based bonuses. Comprehensive benefits package, including health insurance, retirement plan, and paid time off. 125,000 - 150,000This company is an equal opportunity employer.frnch1