Customer Service Specialist

Title: Customer Service SpecialistLocation: Costa Mesa. CA 92626 (Onsite)Duration: 6 Months Contract (high possibility of extension)Summary: The Customer Service Specialist serves our patients, members, and providers.Responsible for answering phone calls and scheduling patient appointments.Triages phone calls as necessary.May conduct patient/member pre-certification to ensure coverage for appointments and medical care.With the assistance of data and technology, they function as a liaison and ensure a high-value and personalized experience.Required Skills & Experience:3 years of customer service experience.Education: High School Diploma or equivalent.Skills Required:RadiologyAppointment SchedulingCustomer ServicePhone Call HandlingTB_ENZRWhy TalentBurst?At TalentBurst, we deliver more than talent, we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth.Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships.We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options.TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.