Infra Tech Support Practitioner

Our Fortune 500 client (One of the world's companies) in Newark, NJ is looking for hardworking, motivated talent to join their innovative team. Are you a Infra Tech Support Practitioner with a passion for collaborating with multiple teams and an interest in working onsite? Don't wait... apply today!Position Title: Infra Tech Support PractitionerLocation: Onsite - Newark, NJDuration: 7+ months with high possibilities of extensionPay Range: $25-26.5/hr on W2Description:Responsibilities:Infrastructure Monitoring - Network & Server MonitoringMajor incident management and escalationMaintains and debugs network, server and end user devices including day-to-day hands on support as required.Notify, dispatch, and direct designated 3rd parties for dispatch support to client locations as required.Provides escalation from help desk.Uses monitoring and debugging tools to identify, investigate, isolate and resolve issues with infrastructure.Identifies, solutions and resolves issues associated with infrastructure.Investigates and resolves performance issues and system optimization.Keeps project leadership and end users advised of progress.Manage and maintain inventory and spares and distribution as needed from the depot.Provide coordination and escort for physical access at the site as required for 3rd party maintenance vendorsProvide Incident resolution or other required support action that cannot be accomplished without onsite supportReady to work in shifts100% at Client locationExp on People managementEXP on Client handlingWhat are must-have skills for this role?1. Level 1 Network knowledge2. Datacenter Hands and Feet Knowledge3. Customer handling and Monitoring of environmentCommentsInfrastructure Monitoring (P5 - Master)Are you interested ? Please click apply button!If you are not available or if this is not the right role at the moment, please share the job description with your friends and let us know if any of them show interest.If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells