Intake Coordinator

GRACE is seeking an energetic, organized, mission-minded individual to support the activities of the Client Services department as the Intake Coordinator. Candidates must be bilingual in both English and Spanish, due to client demographic. Benefits Include: Aetna Medical MetLife Vision and Dental HSA, FSA, and Dependent Care FSA 401K w/ 3% Employer Match Supplemental Coverages/Insurances include: Legal, Pet, Accident, Cancer, and Hospital Benefits begin after 60 days Employer covers 75% for employee; 55% for dependents Responsibilities include but are not limited to: Answering incoming phone calls, screening program inquiries & answering basic program services questions; Handles initial steps in assisting clients during intake; Maintains client files & purges as policies indicate; Prepare documents, schedule meetings and assist in registering participants in support of Client Services special events; Work with manager to review outcomes & evaluations for Client Services department and assist in data integrity maintenance, proofing & thorough client dashboard reviews; Review check requests in preparation for approval & maintain spreadsheets that track program expenditures; Collect/process invoices for program; Collect, sort & distribute mail; Other administrative tasks as assigned. Minimum qualifications: Bilingual (English/Spanish) required; Associate’s degree (A.A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience; Non-profit experience preferred; Demonstrated computer knowledge including experience in Microsoft Office software; Must be 21 years of age or older due to insurance requirements for driving; Office management & database management preferred. Pay: $18/hour; paid semi-monthly Schedule: Monday-Friday; full time 8:30 am - 5 pm May occasionally work a weekend day to assist with Client Services seasonal programs. Position reports directly to the Client Services Manager. All offers of employment are contingent upon the results of reference checks, a criminal background check and drug screen. Job Type: Full-time Pay: From $18.00 per hour Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Professional development assistance Vision insurance Schedule: Extended hours Monday to Friday Language: Spanish (Required) Work Location: In person