Global IT Employee Services Manager - 24/7 AI-Driven Support

A global technology firm based in Hoboken, NJ, is seeking a Global Manager, IT Employee Services. This leadership role involves overseeing worldwide employee technology support, including the Global Service Desk and regional Tech Support teams. The ideal candidate will drive operational excellence and lead a high-performing team while enhancing the technology experience for employees through automation and strategic support models. Applicants should have substantial experience in IT support and strong leadership skills. J-18808-Ljbffr