Program Manager - Administrative Services

Developmental Pathways (DP) has an opportunity for a Program Manager (PM) Administrative Services in our Program Quality Department will supervise a team that provides administrative support to Case Managers and other staff. The Program Manager will engage their staff, peers, and leadership with integrity and authenticity and will be responsible for creating and maintaining an engaged and supportive team culture. The Program Manager will oversee support plan documentation review and distribution, PAR entry, records management, and various other administrative tasks. This position will coordinate with other teams to ensure timely, efficient, and accurate workflow development and execution. Our ideal Program Manager Administrative Services will be a subject matter expert with strong organizational, collaboration, critical thinking, and communication skills, and use judgment to make business decisions based on the needs of the department or program. Also, they will lead their teams to deliver outcomes for internal and external partners while maintaining confidentiality, assuring rights are protected, and adhering to the organization's mission, vision, and values. This is a 40-hour per week, hybrid position, with the benefit of working remotely and in-person coming into our headquarters office in Aurora, CO and/or off-site locations. Application Deadline: Sunday, October 20th at 11:59 PM (MST) Starting Salary and Benefits $62,506 - $69,537 annually Health/dental/vision coverage Employer-paid and supplemental life insurance Short- and long-term disability insurance Generous paid time off and holiday pay Flexible work schedule Monthly remote work stipend 401(k) investment plan, with an employer match of up to 4% Mileage reimbursement Tuition reimbursement program Certified Employer for Public Service Loan Forgiveness Program Healthcare reimbursement and flexible spending plan Discounts on auto and homeowners insurance Employee assistance program Credit union membership Employer-paid training You Belong! To learn more about our commitmentto inclusion and diversity, visit our website:https://www.dpcolo.org/about-us/inclusion-and-diversity/ Required Bachelors Degree or equivalent experience in the field, OR Five (5) years of experience in the field of Long-Term Services and Supports (LTSS), which includes Developmental Disabilities; OR Some combination of education and relevant experience appropriate to the requirements of the position Valid Colorado motor vehicle license and provide proof of motor vehicle insurance Meet our driving requirements - no suspensions and no more than two (2) tickets in the past three (3) years Upon request, qualifying need, and approval, driving requirements may be waived in lieu of reliable transportation. Preferred Two years of experience with direct supervision and/or project management Working knowledge of the Medicaid Long Term Care system Additional Responsibilities Provide oversight and support to a wide variety of business processes, reporting mechanisms, and trend analyses Foster and maintain an inclusive team with productive team cohesion and dynamics Observe, directly supervise, evaluate, and document performance; ensure performance evaluations are completed and reviewed for all assigned staff Address staff disciplinary issues in consultation with the Associate Director and Human Resources Participate in the hiring and onboarding process for open positions, as needed Lead and collaborate with others on all aspects of project management, with emphasis on stakeholder communication, resource availability, and impact to the community Ensure all applicable policies, procedures, and regulatory guidelines regarding persons served, processes, and funding are met. Ensures timely and efficient completion of documentation for funding continuity Ensure workloads are covered in the event of absenteeism and/or staff vacancies, and monitor workloads, as appropriate Oversee relevant data input and maintenance of accurate data, ensuring internal documentation is kept updated, as appropriate Ensure confidentiality of information is maintained per Health Insurance Portability and Accountability Act (HIPAA) rules and regulations About Us Started in 1964, Developmental Pathways (DP) is a nonprofit agency serving more than 15,000 individuals with disabilities and their families in Arapahoe, Douglas, and Elbert counties. We are a designated Case Management Agency (CMA) for long-term care services and are one of Colorados Community Centered Boards (CCB), connecting people to federal, state, county, and private funding. We are also Colorados largest Early Intervention (EI) provider and help connect young children to essential resources, serving the City of Aurora in addition. Our mission is to enrich the lives of people with disabilities/delays by partnering to provide expertise, support, and advocacy in their pursuit of a meaningful life. At DP, we believe that our people are our greatest asset. We want to give you the ability to grow and do what you love. We are committed to creating an inclusive and dynamic work environment where employees can thrive and make a meaningful impact. If you are looking for a challenging and rewarding career with an organization that values integrity, innovation, partnership, and stewardship, youve come to the right place! If you need an accommodation with this application process, please contact Support-HR@dpcolo.org