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Assistant Retail Store Manager

BertSyracuse, NYApril 12th, 2026
Bert's Bikes & Fitness invites applicants for the position of Retail Store Sales Manager, at our new store in DeWitt, NY. Bert's is currently seeking a qualified individual to join our ever expanding management team. Now in our 52nd year in business, Bert's Bikes & Fitness is New York State's largest independent bicycle and fitness dealer. At Bert's Bikes & Fitness we are genuine in our belief that bikes make people and communities better! Immerse yourself in a workplace that loves to be active and lives for the bike! By joining our team you have an opportunity to be a part of the largest bicycle retailer in New York State and create a lasting impact on their communities through biking. On our team, everyone plays a critical role. Your mission (and ours since 1972) is to serve and inspire bike riders to achieve their personal best through the relentless improvement of everything we do. The Store Sales Manager will lead a team of associates who will offer a remarkable in-store experience by finding solutions that make a positive difference and offering best-in-class product from leading manufacturers. The Store Sales Manager will execute selling programs and support a seamless omni-channel experience to create a compelling and engaging environment that puts the customer at the center. Your journey begins with an extensive retail sales training program that enables you to help customers find the bike of their dreams! We offer the following benefits: - Competitive salary - Quarterly & yearly bonus system - Health Insurance stipend - 401(k), matching - Paid holidays & vacation - Career advancement - Employee discounts - A relaxed and fun work environment Job Type: Full-time Summary The Store Sales Manager is responsible for monitoring day-to-day operations of an Bert's Bikes & Fitness retail store. This position requires strong leadership skills to train, supervise and lead sales and service staff in providing exceptional and knowledgeable customer service while driving towards the store's performance goals. Position Details The primary responsibilities and areas of impact of this position include, but are not limited to: Driving Store Performance Demonstrate and motivate staff to exceed customer expectations and drive sales performance to the highest level. Ensure the store is properly merchandised to plan and present a clean and welcoming appearance. Promote Bert's mission, values, and standards. Managing Store Operations Must be available for the coverage of all store hours in the scope of normal business and emergencies at all times, with the exception of approved paid time off. Implement and monitor store objectives Ensure store policies and procedures are adhered to and operations are efficient and safe Create and maintain relationships with all Bert's staff and vendors. Developing Staff Encourage staff to engage and create a positive atmosphere for Bert's customers and employees. Continually coach staff to improve customer service and sales. Works closely with Bert's Training Department to develop solutions for individual needs. Partner with the Human Resources Manager on employee reviews and performance concerns. Position Requirements Experience One year of retail management experience or a successful track record as an Bert's store Department Manager. Skills Exceptional interpersonal and relationship building skills, coupled with strong written and verbal communication skills. Strong customer service focus. Ability to manage, inspire and lead a team. Solid understanding of retail merchandising and selling skills. Knowledge of computers and technology. Excellent organizational and time management skills. Dedication to get the job done. Working Conditions Ability to be mobile on the sales floor for extended periods of time. Ability to lift up to 50 lbs while utilizing appropriate equipment and safety techniques. Job Type: Full-time Pay: $45,000.00 - $63,000.00 per year Benefits: 401(k) Dental insurance Vision insurance Shift: 8 hour shift Application Question(s): Why would you like to work for Bert's Bikes & Fitness? What is your knowledge of bikes & fitness equipment? Experience: Sales: 1 year (Required) License/Certification: Driver's License (Required) Ability to Commute: Syracuse, NY (Required) Work Location: In person