Assistant Manager - Service Experience - Commons at South Towne Rack

Assistant Service Experience ManagerThe ideal Assistant Service Experience Manager candidate is goal-oriented, enthusiastic about the business of fashion and has demonstrated skills in the areas of influencing, collaborating and is committed to driving results and providing an exceptional customer experience.A day in the lifeDemonstrate ownership of disciplines and process adoption with technology and innovation that enhance the customers experienceAssist the Service Experience Manager in coaching an interactive team of specialists who drive education efforts through influence and coaching to ensure the adoption of new behaviors and processesDevelop relationships with both merchandising and store teams to effectively help lead and integrate change that promotes customer driven initiativesAssist the Service Experience Manager with financial aspects and budgets to drive efficiencies and continuous improvement within the organizationAssist with protecting security and privacy of customer information including education, compliance and disposition of issuesPerform all Service Experience, Cash Room and Communication procedures as applicableYou own this if you haveA track record of successful results, for example, strong productivity and achievement of goalsStrong organizational, delegation and follow-through skillsClear and effective written and verbal communication as well as strong interpersonal skillsThe ability to prioritize multiple tasks in a fast paced environment.Proficiency in multiple operating systems such as, MS Windows, iOS and AndroidA high school diploma, or equivalent (preferred)We've got you coveredOur employees are our most important asset and that's reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:Medical/Vision, Dental, Retirement and Paid Time AwayLife Insurance and DisabilityMerchandise Discount and EAP ResourcesA few more important points...The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site.Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com.Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ's for relevant information and guidelines.2022 Nordstrom, IncCurrent Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.Nordstrom keeps job postings open for at least one day after the posting date.Pay Range DetailsThe pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience.$16.50 - $24.25 HourlyThis position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_07-14_Full_Time_ES-US.pdfYoutube Link: https://www.youtube.com/embed/JMcg2cOZOLI