Claims Process Analyst(Local to Ohio)

Title: Claims ProcessorLocation: Mason, OH (Onsite)Address: Mason, OH Start Date: ASAPWork Schedule:8:00 AM – 5:00 PM (1-hour lunch) OR8:00 AM – 4:30 PM (30-minute lunch) Job OverviewThe Claims Coordinator is responsible for accurately processing manual claims and supporting basic claims operations. This role requires strong attention to detail, data entry accuracy, and the ability to work in a fast-paced environment while maintaining high productivity and quality standards. Key ResponsibilitiesProcess manual claims and adjustments accurately and efficientlyMeet or exceed productivity, quality, and cycle time targetsSupport non-complex claims projects and initiativesAdapt quickly to new plans, benefit designs, and processing updatesCollaborate with internal teams including Account Managers, Operations, IS, and Client ServicesMaintain high levels of customer service and communicationIdentify and resolve basic claims issues and escalate when requiredRequired SkillsStrong data entry and claims processing skillsBasic knowledge of systems such as EyeMed, Metastorm, Exclaim, EyeNet (preferred)Proficiency in Microsoft Excel and basic computer applicationsAbility to multitask and work under pressureStrong attention to accuracy and detailGood communication and customer service skillsExperience & EducationMinimum 1 year of experience in claims processing or data entryHigh School Diploma requiredWork Environment100% onsite initially (5 days/week)Potential for hybrid (3 days onsite / 2 days remote) after initial period (not guaranteed)In-person interview requiredAdditional RequirementsData entry test scores must be included on resume.