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Customer Service Associate - Logansport

Responsibilities: Takes incoming phone calls and answers customer questions.Handles any walk-in customers.Collects payments.Makes policy changes.Assists with claims paperwork that is requested by the claim's representatives.Provides proof of insurance documents that are requested by clients.Any additional duties assigned by management.Requirements for Success:High school diploma or GED equivalent.1 year of customer service experience.Property & Casualty insurance license required or must be able to obtain this license within 2 years.Proficient in Microsoft Suite.Strong communication skills.Strong time management and problem-solving skills.Strong attention to detail and accuracy.IFBI Perks:An organization that values work/life balancePaid vacation/sick leave401(k) with matchFulltime with a Monday - Friday schedulePotential for a yearly bonus with a possible payout of up to 20% of the salaryContests and incentivesBenefits eligibility within 30 days of employmentNegotiable pay based on level of experienceCollaborate in a team environmentPaid volunteer hours#FO#LI-KL1Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws.