Medical Receptionist - Full Time

Medical Receptionist - Full TimeXpress Wellness Urgent Care Posted a day ago, valid for 19 daysLawrence, KS 66045, USCompetitiveFull TimeBy applying, a Sonicjobs account will be created for you. Sonicjobs's Privacy Policy and Terms & Conditions will apply.SonicJobs' Terms & Conditions and Privacy Policy also apply.Sonic SummaryThe Patient Service Specialist is responsible for front office activities, including reception, insurance verification, and ensuring patient data integrity.This role requires 1-3 years of prior medical office experience and offers a salary of $35,000 to $45,000 annually.Key responsibilities include greeting patients, collecting co-pays, managing patient charts, and maintaining HIPAA compliance.Candidates should possess a high school diploma or equivalent, with an associate degree preferred, and must obtain BLS certification.The position involves working in a fast-paced environment with potential exposure to patient elements and requires exceptional multitasking abilities.Position Summary: The patient service specialist is responsible for all front office activities, including the reception area, mail, insurance verification, and patient data integrity. Employee acts as patient concierge for the reception/lobby area by providing excellent customer service. The employee will greet all customers, obtain registration data, collect co-pays, when required, and ensure patient confidentiality at all times.Duties and Responsibilities:Greets patients in a polite, prompt, and helpful manner.Proactively keeps patients informed on delays and expected time to be seen by the provider.Consistently provides superior internal and external customer service.Ensures patient flow runs smoothly and efficiently.Obtains registration data, insurance information, and photo ID at each encounter.Promptly and accurately enters patient data into the computer system.Verifies patient's insurance.Accurately enter/update patient information and collect co-pays, co-insurance, and deductibles in accordance with the patient's insurance plan.Follows all HIPAA guidelines and rules and explains practices to patients.Maintain proper personnel conduct and confidentiality of patent, staff, and physician information.Balances daily charges.Ensures that any money received is safeguarded.Must have exceptional multi-tasking abilities.Manages patient charts, arranges referrals when needed, and sends patient information and records as requested by other medical entities with a high level of initiative and integrity.Assists other staff when needed in a positive, team-centered manner.Assist in scheduling and following up on provider referrals.Ensures lobby remains clean and stocked with necessary items.Seeks out methods and practices to minimize financial risk.Contracts with auditing services to ensure proper financial monitoring and controls are compliant and up-to-date.Qualifications:Education: High School Diploma or equivalent required, Associates preferred.Licenses/Certification: Must obtain and maintain a current certification in BLS.Experience: 1-3 years prior medical office experience is preferred.Skills: Understanding of medical coding and billing. Knowledge of state and federal regulations including OSHA, HIPAA, blood-borne pathogens, and others. Competent with common PC applications including Internet, Email, and Microsoft Office. Ability to supervise, train, and evaluate new and current provider staff.Working Conditions:May be exposed to/occasionally exposed to patient elements.Subject to varying and unpredictable situations and interruptions.Occasionally subjected to irregular hours.Occasional pressure due to a fast-paced environment.The position may require lifting, carrying, or pushing equipment or patients.Physical Requirements:Must be able to see with corrective eyewear.Must be able to hear clearly with assistance.May be exposed to infectious and contagious diseases.May be in contact with patients under a wide variety of circumstances.Able to handle emergency or crisis situations.Will be required to wear protective equipment as necessary.Ability to escort or transport patient by wheelchair or stretcherFrequently: Sitting, walking, standing.Occasionally: Bending, squatting, climbing, kneeling, twisting, lifting, carrying, pushing, traveling.Ability to lift 15-20 pounds