Transit CX Strategy & Delivery Lead

WSP is seeking a Strategic Execution Lead in Baltimore, MD, to drive customer experience improvements in a transit environment. This hands-on role requires translating strategies into action with measurable outcomes across the agency. The ideal candidate will have a Bachelor's degree and 3-5 years of relevant experience, excelling in communication and problem-solving. WSP offers a comprehensive benefits package and a salary range from $90,000 to $160,000 depending on experience. J-18808-Ljbffr