Office / Operations Coordinator

Join Caring Transitions of Apex and Cary!Caring Transitions of Apex and Cary helps people and families through life’s big changes—like moving, downsizing, or managing a loved one’s estate. We handle everything from organizing and packing to running estate sales and online auctions, making the whole process feel simpler, more manageable, and a lot less overwhelming.We’re growing and looking for a motivated, organized Office / Operations Coordinator to help support our expanding team. This is a part-time role with mostly remote work, offering flexibility and meaningful impact.Key ResponsibilitiesCollaborate with Estate Sale and Move Managers to build and manage team schedulesHandle inbound leads and online inquiries, routing them to the appropriate managerStay informed on local market trends to support service offerings and client qualificationTrack and drive key operational performance metricsSchedule and conduct in-home/on-site consultationsMaintain accurate client and contact recordsCoordinate services for job sites (e.g., bulk trash, dumpsters, donations, appraisers, liquidators)Assist with daily reports and monthly/year-end P&L statementsConduct post-project follow-ups with clientsDevelop and improve internal processes to increase efficiency and productivitySupport additional operational tasks as neededQualifications & SkillsMinimum 2 years of experience in operations, sales, or team leadershipAssociate’s degree or equivalent combination of education and experienceStrong computer proficiency, including social media platformsExcellent verbal and written communication skillsHigh level of professionalism and ethical decision-makingWorking knowledge of Microsoft OfficeStrong organizational and prioritization abilitiesDuring the first month, you’ll get hands-on training by supporting packing and unpacking jobs and helping set up and run online auctions to learn our processes. This is a mostly remote role, but it does require a valid driver’s license and a willingness to travel locally to job sites and client homes as needed.