Program Manager – Research Impact & Data Infrastructure

Responsible for building infrastructure and standard operating procedures (SOPs) to support a research impact measurement system within an academic research initiatives team. This role focuses on enabling consistent tracking, measurement, and reporting of research impact across a portfolio of projects.The position requires a program manager with strong data and analytics capabilities who can partner across teams to design systems, implement processes, and ensure data readiness for reporting and insights. Success in this role depends on attention to detail, data quality, and the ability to operationalize new methodologies.Experience RequirementsMinimum 2+ years of experience in business analytics, program management, or product managementBachelor’s degree preferredExperience with data analytics, including organizing, cleaning, and interpreting dataTeam & Function OverviewSupports an academic research initiatives team focused on research impact measurementWorks across a portfolio of projects (e.g., 2025 portfolio)Partners with cross-functional teams including developers and analytics stakeholdersTeam is newly formed with a focus on innovation and research initiativesCore ResponsibilitiesBuild infrastructure and SOPs to support research impact measurement across projectsRoll out and implement a multi-layer classification model for tracking research impactEstablish milestone-based data capture processes and maintain data quality standardsPartner with developers to build CRM infrastructure, including custom objects, fields, workflows, and automationSupport longitudinal tracking and portfolio-level analyticsDesign data models to enable real-time dashboards and self-service reportingEnsure data readiness for analytics, minimizing manual data manipulationSupport integrations across systems to enable comprehensive tracking and reportingTest and validate systems across a portfolio of projectsWork EnvironmentProject-based role with defined scope focused on infrastructure developmentCollaborative environment with cross-functional team interactionPotential for extension based on business needs and performanceMust-Have SkillsData analytics experience (organizing, cleaning, and storytelling with data)Experience in business analytics, program management, or product managementAdvanced Excel skills, including pivot tablesNice-to-Have SkillsExperience with CRM or Salesforce systemsExperience designing data models or analytics infrastructurePerformance IndicatorsSuccessful implementation of research impact measurement systemQuality and consistency of data capture and trackingEffectiveness of data models and reporting capabilitiesAbility to support portfolio-level analytics and insightsWhat Makes This Role InterestingOpportunity to work on research and technology innovation initiativesExposure to global teams and research-focused projectsInvolvement in building new systems and methodologies from the ground upExperience working on a newly formed team with impactful project workIdeal Candidate ProfileProgram manager or analyst with strong data and analytics experienceComfortable building processes, systems, and data frameworksDetail-oriented with a focus on data quality and reporting accuracyAble to work across teams to implement new methodologiesDemonstrates bias for action, ability to dive deep, and focus on delivering results