Supervisor - Slots

About Bally's:Bally's Corporation is one of the world's leading entertainment companies, with millions of players across digital gaming platforms and traditional casino venues. Recognized for our innovation, energy, and dedication to creating thrilling gaming experiences, we were born to entertain!Bally's Chicago is a new, exciting venture for the company. It will be a world-class entertainment destination resort, befitting Chicago's status as a world-class city.A career with Bally's means starting on a path to endless possibilities. Our growing business is searching for service-minded individuals looking for a place to build and grow, excel, and truly make a difference. So, if you want to be challenged in an exciting and fast-paced environment, this is the place for you!Job Summary:To oversee all slot attendants and day-to-day slot operations, assist slot management in all aspects of the slot department.Duties and Responsibilities:Foster an environment that embodies Bally's Born to Entertain philosophy by creating a fun-filled, entertaining atmosphereEnthusiastically promote Bally's customer-centric culture of offering superior guest service and actively building long-lasting guest relationsMentor team members to provide superior guest serviceOversee all aspects of the slot operations while on dutySupport Slot AttendantsRespond to guest correspondence, in-house projects, and departmental dealings with regulatory bodiesTroubleshoot and solve slot-related issues independentlyTrain and develop table games team members through education, training, coaching, and corrective actionPerform other duties as assignedWhat's In It For You:Competitive Salary with annual performance reviewsComprehensive health coverage plan that includes medical, dental, and vision401(K)/ Company MatchAccess Perks and Childcare discounts$7 Daily Employee ParkingTarget Hourly Rate: $28.85/hr.Qualifications:Must be 21 years of age or olderMust be able to obtain and maintain a gaming license issued by the Illinois Gaming BoardMust be a high school graduate or equivalentTwo to three years in slot operations or another casino leadership roleExcellent communication skills requiredMust be able to organize, delegate, and follow through on any number of different projectsWorking knowledge and experience with slot management systems and Microsoft Suite productsMust be able to work weeknights, weekends, and holidayPhysical Demands:Frequently required to lift up to a maximum of 50 pounds and occasionally required to move up to 500 pounds with assistanceFrequently required to push, kneel, climb, stoop, bend, and twist, as well as reach overheadRequires manual dexterity to conduct repairs on slot machinesWork Environment:As a Table Games Shift Manager, you may be exposed to bright lights, loud noise, and stressful situations.