Senior Director, Field Market Operations (East)

Are you a current Associate? To be considered, you must submit your application through the internal Career Portal (Jobs Hub). Click here to access.Time TypeFull timeRemote TypeJob Family Group:Market OperationsJob Description SummaryThe Senior Director of Field Market Operations (East) is a pivotal leadership role responsible for driving operational excellence, standardization and performance across all East markets. This position owns the execution of a consistent, scalable operating model across distribution centers, with direct accountability for improving cost per case, labor productivity, service performance and safety outcomes.Acting as both a strategic operator and transformation leader, this role partners with EVPs, Operations Leaders and cross functional partners to identify performance gaps, standardize processes, improve customer service, and reduce overall operating costs. Given the transformative nature of this position, the ideal candidate will spend significant time in the assigned distribution centers, building a strong foundation of operational knowledge and ensuring success through hands-on leadership.This is a highly visible leadership role requiring a strong field presence, with significant time spent in the distribution centers to drive adoption, build capability and ensuring sustained excellence and efficiency across the region.Job DescriptionThis role follows a flexible hybrid work model, with two days per week in the office and three days remote. The position may be based out of any Breakthru Beverage office located in the Eastern region.Job ResponsibilitiesDrive Warehouse Standardization and ImprovementDevelops and implements standardized tools, processes and methodologies for enhancing safety, quality, and warehousing productivity. Standardize the approach to material handling, inventory management, slotting, and shrink reduction.Redefine current processes to improve service and reduce costs.Drive Transportation Standardization and Productivity ImprovementEstablish and monitor the key performance indicators for fleet utilization and productivity.Develop and implement optimal routing solutions to provide consistent delivery experiences for the customer, while yielding the planned savings with full market reroutes and efficient shuttle operations to cross docks.Redefine current processes to improve service and reduce costs.Relationship and LeadershipServe as a trusted partner to Market EVPs and Operations leaders, driving alignment to enterprise priorities while holding teams accountable to performance expectations.Execute routine visits to the Distribution Centers in their Region to ensure strong foundation of operational knowledge and implementation of SOPs.Execute standards, build capabilities, and instill a continuous improvement philosophy with dedicated action plans in local markets to drive high levels of performance and execution.Assists in selection and training of Operations Leadership and the development of personnel at subordinate levels.Surface performance risks, escalate gaps, and drive cross-functional alignment to resolve systemic operational issues impacting service, cost, or productivityOther duties, as assigned by the jobholder’s supervisor, may also be required.Minimum QualificationsBachelor’s degree in related field and/or equivalent training and work experienceMinimum of 8 years’ experience at a large distributor or manufacturing company with its own sizeable distribution and logistics footprint, likely DSDExperience with leadership roles in supply chain management/logistic services as well as distribution/transportation, and customer facing experienceTravel of up to 75% requiredA champion for change and transformation in OperationsDemonstrated ability developing relationships with multiple markets and managing others to a high level of performanceDemonstrated ability to execute and deliver budgeted results while maintaining safety, quality and exceptional serviceAbility to function well in a high-paced and at times stressful environmentCustomer service focused leader, able to foster team culture of customer responsiveness and continuous improvementPreferred QualificationsMaster’s degree in related fieldProven experience and deep understanding of the beverage alcohol or food service distribution industry, including its unique operational and market dynamicsDemonstrated success in leading supply chain operations across multiple locations, with a focus on driving efficiency, standardization, and high-performance outcomesPhysical RequirementsWhile performing the duties of this job, the employee is required to remain in a stationary position at times; communicate, and operate a computer and telephoneCompetenciesLeads large, complex initiatives with enterprise impactAnticipates significant organizational challengesMakes high-impact decisions within strategic objectivesRecognized thought leader influencing senior stakeholdersThis job description is only a summary of the typical functions of this position, not an exhaustive or comprehensive list of all possible job responsibilities, tasks and duties. Responsibilities, tasks, and duties of individual jobholders may vary from the above description.Salary And Benefit StatementAny offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience.Salary Range: $160,000.00 - $217,000.00This position is eligible to participate in a bonus program. Metrics and level of participation are determined annually.This position is eligible for health care benefits, life insurance, time off benefits, and participation in the Company’s 401(k) planBreakthru Beverage Group is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information and other legally protected characteristics. The EEO is the Law poster is available here. If you need a reasonable accommodation because of a disability for any part of the employment process, please call (708) 298-3536 and let us know the nature of your request and your contact information.