AI-Driven Complex App Support Engineer

Crossover is seeking an experienced Application Support Engineer to resolve complex, escalated tickets using practical troubleshooting and AI tools you control. You will anchor diagnoses in documented evidence, analyze logs, and communicate clear customer updates. Ideal candidates have 2+ years in a technical role, strong REST API and JSON skills, and fluency in English. The role runs full-time from 1:00 PM to 10:00 PM UTC (8:00 AM–5:00 PM US Eastern) as an independent contractor. #J-18808-Ljbffr