Services Executive – HCM/PATT, North America
Join Kainos and Shape the FutureAt Kainos, we’re problem solvers, innovators, and collaborators - driven by a shared mission to create real impact. Whether we’re transforming digital services for millions, delivering cutting-edge Workday solutions, or pushing the boundaries of technology, we do it together.We believe in a people-first culture, where your ideas are valued, your growth is supported, and your contributions truly make a difference. Here, you’ll be part of a diverse, ambitious team that celebrates creativity and collaboration.Ready to make your mark? Join us and be part of something bigger.As a Services Executive specializing in HCM and PATT, you will serve as the primary pre-sales subject matter expert for Workday HCM and PATT solutions across the Americas region. You'll act as the bridge between our sales organization and delivery teams—qualifying opportunities, developing program solutions & deployment strategy, and working with the deal team to position Kainos to win.This role is central to our sales-to-delivery process. You'll work directly with Account Executives, Regional Sales Directors (RSDs), and our delivery leadership to ensure qualified deals are scoped accurately, priced competitively, and positioned to deliver margin-positive outcomes. Success requires equal parts technical depth in Workday HCM/PATT solutions and commercial acumen to navigate complex enterprise sales cycles.Key ResponsibilitiesPre-Sales Leadership & Opportunity QualificationServe as the functional HCM/PATT expert for all qualified pre-sales pursuits, providing solution guidance from initial qualification through deal closePartner with Account Executives and RSDs to identify, qualify, and advance opportunities through the sales pipelineLead sessions with prospects to understand business requirements, pain points, and transformation objectivesEvaluate deal viability using qualification frameworks that assess timeline, budget, organizational readiness, and competitive positioningSolution Scoping & EstimationCreate accurate effort estimates using established estimation methodologies, incorporating client-specific complexity factors and functional upliftsCoordinate with delivery leadership on non-standard requirements, multi-country payroll scenarios, and complex integration patternsMaintain estimation accuracy targets through continuous refinement of assumptions based on actuals feedbackProposal Development & Deal ExecutionAuthor compelling proposals, SOWs, and RFP responses that differentiate Kainos through relevant case studies, implementation approach, and team credentialsPresent solution approaches, implementation methodologies, and Kainos differentiators to client stakeholders including C-level executivesSupport commercial deal review processes, providing scope and effort justification for leadership sign-offNavigate competitive positioning, particularly in scenarios requiring partnership with Workday Account ExecutivesHelp negotiate scope and commercial terms in collaboration with sales and leadershipSales-to-Delivery Handoff & Continuous ImprovementLead structured sales-to-service transitions, ensuring delivery teams receive comprehensive context on client requirements, risks, and commitmentsContribute to estimation model refinement by providing feedback on quoted vs. actual effort variancesMaintain and enhance pre-sales collateral including templates, case studies, and solution descriptionsParticipate in win/loss analysis to continuously improve competitive positioning and proposal qualityQualificationsRequired7+ years of Workday HCM implementation experience across many full-lifecycle projects, with deep expertise in at least two of: Core HCM, Payroll, Absence, Time Tracking2+ years in a pre-sales, solutions consulting, or client-facing advisory role within the Workday ecosystemActive Workday certifications in HCM and at least one of: US Payroll, Canadian Payroll, Absence, or Time TrackingDemonstrated experience developing effort estimates and scoping complex Workday implementationsStrong understanding of Workday deployment methodologies and partner ecosystem dynamicsExcellent written and verbal communication skills with proven ability to present to executive stakeholdersExperience with enterprise sales cycles, RFP processes, and competitive deal positioningUS-based with ability to travel up to 25% for client meetings and internal eventsPreferredExperience with multi-country payroll implementations (US and/or Canada at minimum)Familiarity with Workday integrations including Cloud Connect, Studio, and third-party connectorsPre-Sales or Consulting Experience with Global Full Platform ImplementationsExperience with Workday Prism Analytics, Extend, or Adaptive PlanningPrior experience at a Workday Services Partner or in Big 4/system integrator environmentsEmbracing our differences At Kainos, we believe in the power of diversity, equity and inclusion. We are committed to building a team that is as diverse as the world we live in, where everyone is valued, respected, and given an equal chance to thrive. We actively seek out talented people from all backgrounds, regardless of age, race, ethnicity, gender, sexual orientation, religion, disability, or any other characteristic that makes them who they are. We also believe every candidate deserves a level playing field.Our friendly talent acquisition team is here to support you every step of the way, so if you require any accommodations or adjustments, we encourage you to reach out.We understand that everyone's journey is different, and by having a private conversation we can ensure that our recruitment process is tailored to your needs.