Professional Development Training Manager
" ONE STEP CLOSER TO YOUR NEW CAREER STARTS HERE"SUMMARYHallmark is NOW HIRING friendly, fun, and professional customer service agents to provide exceptional service to our domestic/international airline(s). Great entry-level airline opportunity. Apply today!Basic RequirementsAt least 18yrs old, with a High School Diploma or G.E.D.Must be able to obtain security clearance from US Customs and Border Protection which requires valid proof of citizenship or authorized residencyAble to speak, read and write in EnglishFlexible schedule to work weekends, holidays & overtimeBasic Math Skills: Adding, Subtracting, Division, and MultiplyingComputer LiterateCommon sense and organizedMental capacity to make quick and rational decisionsEffective communication skills and good listening skillsAble to multi-task and carry out duties in a fast-paced environmentAble to reading & comprehend reference materials, instructions, policies & proceduresDRUG SCREENING REQUIRED AT TIME OF HIREESSENTIAL DUTIES AND RESPONSIBILITIES (other duties may be assigned)Perform a variety of duties at an airport including: assist customers with fare quotes; boarding gate functions,Perform assignments at the ticket counter, airport lobby, baggage counter, gate check-in, control-center, other functional areas, or rotation through all areas including bag-room, ramp and other terminalsMaintain appropriate and professional interaction with airline passengers, Client(s), and CrewTranslate, transcribe when possibleTake care when handling company assets and be aware of costs associated with damageComplete accurate cash handling transactions, manifests, and labellingOperate machinery in accordance to opertional policies and standardsOperate computers, printers, & other equipment to enter, access, or manage data and information confidentiallyReading, Interpretation & Comprehension of reference materials, Instructions, policies & proceduresPHYSICAL DEMANDSThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Varied shifts within a 24 hour clockSome overtimeOccasional lifting of 70-100 lbsLong periods of standing and walking long distancesPulling, pushing and moving large bulky items including cartsContinuous standing, bending, kneeling, squatting, stooping, grasping and picking up itemsEnvironmental Conditions:Involves continuous people interaction and exposure to aircraft soundsABOUT USHallmark Aviation Services is the emerging force in "Above-The-Wing" Airline Passenger Handling Services. Hallmark Aviation Services has earned a reputation for providing first-rate services for some of the world's leading airlines. We invite you to learn more about Hallmark and the ultimate service we provide to our Clients... "P eace of Mind."Equal Employment Opportunity StatementHallmark Aviation Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Hallmark Aviation Services complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.Required SkillsRequired Experience.