Patient Access Rep
Description We are looking for a Patient Access Rep to support front-end patient registration and admission activities for a healthcare setting in Livermore, California. This Long-term Contract opportunity is ideal for someone beginning a career in patient access or bringing strong customer service experience from another industry. In this role, you will help patients complete registration steps, verify coverage and financial information, and provide courteous assistance while maintaining accuracy, compliance, and productivity standards.Responsibilities:- Complete patient intake, admission, and registration tasks accurately while ensuring required information is properly documented.- Verify insurance details and available financial resources to support billing and patient service processes.- Collect point-of-service payments securely and maintain precise records for all transactions.- Respond to routine patient questions and concerns with professionalism, addressing straightforward service issues when they arise.- Prepare and obtain necessary forms and supporting documentation needed for billing, regulatory, and compliance purposes.- Refer complicated registration matters or escalated issues to senior team members when additional expertise is required.- Maintain expected productivity levels and performance metrics while following departmental priorities and daily workflows.- Support a variety of patient access functions across the department based on operational needs and assigned coverage areas. Requirements - High school diploma or equivalent.- Entry-level background accepted, including recent training program graduates or candidates with customer service experience outside healthcare.- Ability to communicate clearly and professionally in both verbal and written formats.- Bilingual skills in English and Spanish are preferred.- Working knowledge of computer systems and software used for registration, documentation, and related administrative tasks.- Familiarity with medical terminology and healthcare coverage programs, including Medicare, Medi-Cal, workers' compensation, managed care, and children's health plans.- Ability to work effectively with patients, colleagues, and staff at different levels within the organization. TalentMatchRobert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .