Customer Success Manager

🚀 Exciting opportunity - Customer Success | NYC (in-person) | Competitive Package - Equity UpsideI'm partnered with a fast-growing, venture-backed AI company at the intersection of artificial intelligence, financial markets, and global commodity supply chains. Think cutting-edge tech meets real-world enterprise impact - their clients include Fortune 100 companies managing hundreds of millions in exposure.They're hiring their first Enterprise Deployment Lead - a rare, foundational role where you own the full customer journey from pilot to expansion for some of the world's largest enterprises.What makes this role stand out:You'll be the face of the product to C-suite stakeholders: procurement heads, CFOs, Chief Risk Officers, and trading desksOwn the 0 to 1 build of the deployment function - playbooks, onboarding frameworks, QBR templatesDirect line into product and engineering as the primary voice of the customerMeaningful equity + clear path to leading the function as the team scalesWhat they're looking for:✔ 4–8 years in enterprise SaaS, fintech, consulting, banking, or a commodity-facing role✔ Proven ability to navigate complex, multi-stakeholder enterprise relationships✔ Analytical, process-driven, and comfortable in high-ambiguity environments✔ NYC-based, willing to be fully in-personIf you or someone you know thrives at the intersection of enterprise relationships, financial markets, and emerging technology - I'd love to connect.DM me or drop a comment below 👇#CustomerSuccess #EnterpriseDeployment #FinTech #AIJobs #NewYorkJobs #OpenToWork