Director of Fraud Strategy
Who We AreImprint is reimagining co-branded credit cards & financial products to be smarter, more rewarding, and truly brand-first. We partner with companies like Crate & Barrel, Rakuten, Booking.com, H-E-B, Fetch, and Brooks Brothers to launch modern credit programs that deepen loyalty, unlock savings, and drive growth. Our platform combines advanced payments infrastructure, intelligent underwriting, and seamless UX to help brands offer powerful financial products—without becoming a bank.Co-branded cards account for over $300 billion in U.S. annual spend—but most are still powered by legacy banks. Imprint is the modern alternative: flexible, tech-forward, and built for today’s consumer. Backed by Kleiner Perkins, Thrive Capital, and Khosla Ventures, we’re building a world-class team to redefine how people pay—and how brands grow. If you want to work fast, solve hard problems, and make a real impact, we’d love to meet you.Role SummaryAs Director of Fraud Strategy, you will own fraud strategy outcomes at Imprint, managing both onboarding fraud and transaction fraud across the credit card portfolio. This is a senior individual contributor role with direct accountability for fraud loss reduction and friction management.You will independently drive rule creation and performance management while balancing fraud prevention with customer experience. You'll collaborate closely with operations, technology partners, compliance partners, external vendors, and general managers to protect Imprint's credit card business without creating unnecessary customer friction.This role requires strong analytical judgment, proactive problem-solving, and the ability to operate effectively in a fast-paced, less structured environment.What Success Looks Like In The First 90 DaysIndependently managing fraud strategy for both onboarding applications and transaction fraud, driving measurable reduction in fraud lossesLead the fraud strategy team to create and deploy fraud rules that balance prevention effectiveness with minimal customer frictionEstablished strong collaboration patterns with operations, technology, external partners, and general managersDemonstrated data-driven decision-making using SQL or Python to analyze fraud patterns and rule performanceProactively identified and addressed fraud issues before escalation, showing ownership beyond assigned tasksContributed cross-functional perspective that considers broader business impact, not just fraud metricsResponsibilitiesOwn fraud strategy and rule performance for both onboarding fraud and transaction fraud across Imprint's credit card businessCreate, deploy, and continuously optimize fraud rules using data analysis to balance fraud prevention with customer experienceIndependently investigate fraud patterns and root causes, proposing and implementing solutions without waiting for directionCollaborate with operations teams to manage fraud cases and improve detection processesPartner with technology teams and external vendors to implement fraud prevention capabilitiesMonitor fraud trends and emerging attack vectors, proactively adjusting strategy to stay ahead of fraudstersUse data analytics tools (SQL, Python, or PySpark) to analyze fraud performance, measure rule effectiveness, and inform strategy decisionsContribute to cross-functional initiatives where fraud considerations impact broader business decisionsIdentify process improvements and tooling needs to strengthen fraud prevention capabilitiesQualificationsRequired6+ years of fraud strategy experience, specifically on the card-issuing side (credit card or debit card)Strong analytical skills with demonstrated ability to use data to drive fraud strategy decisionsTechnical proficiency in at least one data analytics language: SQL, Python, or PySparkTrack record of independently owning fraud outcomes and proactively solving problemsExperience collaborating with cross-functional teams including operations, technology, and business stakeholdersSome leadership or mentorship experienceAbility to balance fraud prevention with customer friction reductionStrong judgment in prioritizing fraud issues and addressing root causes rather than symptomsNice to HaveCredit card fraud experience in fast-paced, high-growth environmentsExcitement about AI and emerging fraud prevention technologiesExperience operating in less structured, high-autonomy environmentsBackground managing fraud at scale with limited team resourcesPerks & BenefitsCompetitive compensation and equity packagesLeading configured work computers of your choiceFlexible paid time offFully covered, high-quality healthcare, including fully covered dependent coverageAdditional health coverage includes access to One Medical and the option to enroll in an FSA20 weeks of paid parental leave for the primary caregiver and 8 weeks for all new parentsAccess to industry-leading technology across all of our business units, stemming from our philosophy that we should invest in resources for our team that foster innovation, optimization, and productivityImprint is committed to a diverse and inclusive workplace. Imprint is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Imprint welcomes talented individuals from all backgrounds who want to build the future of payments and rewards. If you are passionate about FinTech and eager to grow, let’s move the world forward, together.Compensation Range: $200K - $250K