Client Service Representative

Client Service RepresentativeCulligan Water of the Low Country & Savannah is seeking an individual experienced in client relations. The Client Service Representative works directly with clients to discuss orders, resolve problems, and meet related needs. To be a successful Client Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Benefits401(k) matching, health insurance, opportunity for advancement, paid time off, training & development. Benefits/PerksMedical insurance, dental insurance, vision insurance, 401K retirement with company match, vacation, paid time off, company-paid training, employee discounts for Culligan in-home products, eligibility for annual recognition and training meetings/events. ResponsibilitiesExtensive problem-solving, order processing, and helping to manage customer accounts. Provide proactive sales support by developing close relationships with customers. Schedule service and delivery orders. Coordinate schedules with the service/operations team. Contact customers for purposes of scheduling additional services or offering maintenance plans. Refer unresolved customer grievances to designated departments for further investigation. QualificationsHigh school diploma or GED, minimum of two years of customer service experience required, strong time management and project management skills, proficient in Microsoft Office (word, excel, outlook), excellent communication skills, both written and verbal. About CulliganAs the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.