Technical Helpdesk Analyst

ASD is seeking a Help Desk Analyst T2 to join our team and provide front-line IT support critical to NCIS mission operations. You will collaborate with IT specialists to resolve advanced service requests, VIP escalations, and coordination challenges while ensuring timely responses. Required 5+ years of IT support, Security+ certification, and an active Top-Secret clearance with SCI eligibility. Strong customer service, documentation, and Cisco/network knowledge are essential for success on site. J-18808-Ljbffr