IT Support Contractor – Laptop & Desktop Level 2

Title: IT Support Contractor – Laptop & Desktop Level 2Industry: BeautyLocation: Clark, NJDuration: 12 monthsResponsibilitiesDeliver walk-up support for hardware, software, and account-related issuesConfigure, image, deploy, and troubleshoot Windows and Mac devices, mobile devices (iOS/Android), Cisco IP phones, and Microsoft Teams Room equipmentInstall and support Microsoft 365, Windows 11, Adobe Creative Cloud, and other standard applicationsManage user accounts via Azure AD and O365Support conference room AV systems, printers, and peripheralsRequirementsBachelor’s degree or 3–5 years of desktop support experienceCompTIA A+ or equivalent knowledge preferredStrong proficiency in Windows and Mac environmentsExperience with Active Directory, Microsoft 365, ServiceNow (or similar ITSM tools), and remote support toolsBasic networking knowledge (TCP/IP, Wi-Fi) and endpoint security understandingSkillsIT SupportDesktop SupportWindowsMacMicrosoft 365ServiceNowActive DirectoryNetworkingCustomer ServiceSecurityHourly rate is commensurate with experience and is an estimated range provided by WorkGenius.ref_id: 4467c670-9aae-484c-9e51-2070972dc65d