Clinic Manager

Metro Vein Centers is a rapidly growing healthcare practice specializing in state-of-the-art vein treatments. Our board-certified physicians and expert staff are on a mission to improve people’s quality of life by relieving the painful, yet highly treatable symptoms of vein disease—such as varicose veins and heavy, aching legs.With over 60 clinics across 7 states, and still growing, we’re building the future of vein care—delivering compassionate, results-driven care in a modern, patient-first environment.We proudly maintain a Net Promoter Score (NPS) of 93, the highest patient satisfaction in the industry. As the Office / Clinic Manager, you will be the driving force behind a well-run clinic, responsible for the leadership, operations, and culture that define the patient and team experience. You’ll manage daily administrative functions, lead and develop your team, and collaborate closely with physicians and clinical staff to ensure seamless, patient-first care.This role requires a strong operational leader who is proactive, service-oriented, and committed to driving performance and professionalism. You’ll be expected to lead with integrity, manage through influence, and deliver results across people, process, and patient care.What You’ll DoOversee day-to-day non-clinical operations and front desk workflowsHire, onboard, train, and mentor new team membersEvaluate staff performance and provide coaching, feedback, and accountabilityLead weekly 1:1s, attend monthly leadership meetings, and participate in off-site quarterly team gatheringsOwn the clinic schedule—create and manage staffing coverage, approve PTO, and ensure appropriate supportCommunicate and implement updated policies and procedural changesEnsure customer service excellence and handle patient concerns with empathy and professionalismServe as the first point of contact for all office-related issues and coordinate with upper managementManage supply ordering, inventory tracking, and monthly facility auditsMonitor clinic cleanliness, organization, and building maintenance needsWhat You’ll BringHealthcare leadership experience required2+ years of leadership or management experienceExcellent communication skills—including active listening, clear delegation, and professional writingProficiency in using scheduling, reporting, or office management toolsA service-oriented mindset and the ability to resolve issues calmly and quicklyStrong time management, multitasking, and organizational skillsHigh school diploma or equivalent requiredBasic knowledge of medical terminology preferredBilingual (Spanish/English) is a plus, not requiredBenefits to Support Your Wellbeing & LifestyleFull-time team members at Metro Vein Centers are eligible for:Medical, Dental, and Vision Insurance401(k) with Company MatchPaid Time Off (PTO) + Paid Company HolidaysCompany-Paid Life InsuranceShort-Term Disability InsuranceEmployee Assistance Program (EAP)CompensationBase Salary+ Quarterly performance bonuses up to $2000.00ScheduleFull TimeMonday - Friday The Metro Vein Centers DifferenceHealthy legs. Happier lives.At Metro Vein Centers, we believe exceptional care begins with an exceptional experience. Our mission is to make vein care approachable, empowering, and connected to overall well-being. From the first conversation to the final follow-up, every patient interaction reflects our commitment to compassion, expertise, and trust.A team united by purpose.Our values guide everything we do:Patients First, Always – Every interaction should make our patients feel valued, heard, and cared for.Stronger Together – Teamwork and collaboration drive our success. We lift each other up to deliver the best for our patients.A Can-Do Spirit – We meet every challenge with positivity, flexibility, and problem-solving energy.Results That Make a Difference – We’re driven to improve lives through meaningful, measurable outcomes.Commitment to Growth – We invest in our people, fostering advancement and professional development at every level.Metro Vein Centers is an Equal Opportunity Employer.We’re committed to creating a workplace where everyone feels seen, heard, and supported. We do not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination.Legal & Compliance Notice:Metro Vein Centers complies with all applicable federal, state, and local employment laws, including those related to nondiscrimination, equal opportunity, and pay transparency. Where specific disclosures or postings are required by law, we provide this information as part of our hiring process or upon request.Your privacy matters.To learn more about how we collect, use, and protect your information, please review our privacy policy here.