Driver Support Coordinator

DescriptionDriver Support Coordinator (Dispatcher)Location: Salem, ORSchedule: Monday–Friday, 9:30 AM–6:00 PMPay: $21.00–$24.00/hour DOEJoin Honey Bucket, a division of Northwest Cascade, and become part of an employee-owned company known for excellence in portable restrooms, hand-wash stations, fencing, and storage containers. With more than 720 employees across seven states, we offer driven individuals the opportunity to earn more than just a paycheck.A Day in the LifeOur Driver Support Coordinator (Dispatcher) plays an important role in keeping daily operations organized and our drivers supported. This position combines administrative support, driver support, route coordination, customer service, and dispatch assistance in a fast-paced operations environment.Key Responsibilities IncludeProvide day-to-day administrative and operational support for drivers and supervisorsAssist drivers with route questions, schedule changes, service issues, and other daily needsCoordinate and adjust routes to improve efficiency and respond to changing prioritiesCommunicate with drivers throughout the day regarding service updates and customer needsRespond promptly and professionally to customer and employee questions, concerns, and requestsAssist with dispatching drivers and coordinating daily service schedulesPerform accurate data entry and maintain operational recordsPrepare and distribute reports and other administrative documentationHelp forecast and communicate equipment and service needsSupport safe operations in accordance with federal, state, and company policiesWork closely with operations, customer service, and field employees to keep information accurate and up to dateRequirementsWhat We're Looking ForThe ideal candidate is organized, dependable, and comfortable balancing administrative work with a busy operations environment.Qualifications IncludeStrong communication and customer service skillsStrong organizational skills and attention to detailAbility to prioritize multiple requests and adjust quickly when plans changeComfortable communicating with drivers and field employees throughout the dayGood geographical knowledge and ability to understand routes and service areasExperience with dispatching, scheduling, logistics, administrative support, customer service, or operations support is preferredProficiency with Microsoft Outlook and ExcelComfortable learning new computer systems and entering information accuratelyWe Offer Starting pay: $21.00–$24.00/hour DOEFull-time, year-round employmentMonday–Friday scheduleShift: 9:30 AM–6:00 PM OT required during peak season Jun-Aug’Overtime opportunitiesRelaxed, small-office environment with casual dressEmployer-paid medical, dental, and vision insurance with discounted dependent coveragePaid time off401(k) with company matchOn-the-job trainingTuition reimbursementEmployee-owned companyEqual Opportunity EmployerNorthwest Cascade, home of Honey Bucket, is an Equal Opportunity Employer. We value hard work, achievement, and diverse perspectives and are committed to creating a respectful workplace where employees have the opportunity to succeed.