Workers Compensation Coordinator

Workers' Compensation Claims ManagerMake a meaningful impact supporting Charlotte County's workforce by managing Workers' Compensation claims from intake through resolution, including settlement or trial, while ensuring compliance with all applicable statutory requirements. In this role, you'll oversee and enhance the Light Duty / Return-to-Work Program, helping employees safely return to work and supporting departments in meeting operational needs. You'll collaborate with County leadership, employees, medical providers, third-party administrators, brokers, and legal counsel to achieve timely, fair, and cost-effective outcomes. This position is ideal for a motivated professional who enjoys working independently, solving complex problems, and serving as a trusted resource. Daily interactions with management, employees, the public, and external partners make this a dynamic role with purpose and variety. Education & Credentials That Power This RoleEducation and Experience:An equivalent combination of relevant training, education and experience: Associate's Degree: Preferred in: Risk Management, Human Resources, Business Administration Five (5) yearsof experience in Workers' Compensation administration, public liability, self-insurance, safety, loss control, or Risk Management. Licenses and/or Certificates:Active 6-20 All-Lines Adjuster License. Your Purpose & Day-To-Day JourneyKnowledge, Skills and Abilities: Knowledge of local, state, and federal statutes concerning Workers' Compensation, self-insurance, and loss control. Knowledge of departmental policies, procedures, and record-keeping requirements for processing Workers' Compensation claims. Knowledge of Microsoft Word, Excel, PowerPoint, and other job-related computer programs. Skill in effective communication, both orally and in writing. Skill in prioritizing, organizing, and managing multiple Workers' Compensation cases simultaneously. Ability to maintain accurate and confidential claim records and reports. Ability to exercise sound judgment and discretion in applying and interpreting Workers' Compensation laws, policies, and procedures. Ability to analyze and evaluate claim information and make recommendations regarding resolution or settlement. Ability to establish and maintain effective working relationships with County management, employees, medical providers, third-party administrators, brokers, and attorneys. Ability to provide internal and external customer assistance through various forms of communication. Extra Details You Should KnowPhysical Demands:Walking, lifting, grasping, hearing, seeing up close, seeing far away, reaching, talking, standing, finger movement, repetitive motions, depth perception.Work Environment:Work is performed in a relatively safe, and secure work environment. Work is primarily performed indoors but requires some exposure to environmental changes (e.g., outdoor weather and/or field conditions, warehouses, covered loading docks, garages, etc.) or irate customers, extreme noise, odors, heights and/or dust.Risk/Safety Conditions:The position requires no exposure or risk related to physical and/or mental health and safety.Important Notices:Charlotte County Board of County Commissioners does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. All positions are subject to emergency activation. As such, the terms and conditions of the specification, as outlined below, are subject to modification based on the needs of any emergency activation. In addition, some positions may require a special license, screening clearance, or other credential that may not be specifically listed in the class specification. The employee's inability to obtain, or the loss of, any credential reasonably required to fulfill the essential job functions may disqualify an employee from continued employment. Charlotte County reserves the right to change class specifications, to meet operational needs, without prior notice. All positions with Charlotte County may be subject to drug testing in accordance with the Drug-Free Workplace Program and/or County policy. Emergency Response/Recovery Activities:All County employees are required to work before, during, or after an emergency as needed. This may include temporarily being assigned to work and performing duties outside of the normal scope of their position, location and work schedule to fit the needs of the County and its citizens. Charlotte County is an Affirmative Action, ADA and Equal Opportunity Employer. Women, minorities, and persons with disabilities are encouraged to apply. As a veterans' preference employer, certain service members and veterans, and the spouses and family members of such service members and veterans, who claim and meet eligibility requirements of veterans' preference, receive preference and priority in employment and are encouraged to apply. In addition, certain servicemembers may be eligible to receive waivers for postsecondary educational requirements. All positions with Charlotte County may be subject to drug testing in accordance with the Drug-Free Workplace Program and/or County policy.