PM Customer Service

Customer Service (PM Shift) — Proof Bread Phoenix, AZ — Part-Time / Full-Time $17.50–$20.50/hr (includes pooled tips $2–$5/hr: $15.50 base pay) Join Proof Bread, an award-winning artisan bakery, as a PM Customer Service team member. This role is all about creating welcoming, smooth experiences for our guests during our evening hours while keeping the front-of-house and bakery running efficiently. You’ll interact with customers, handle transactions, support team workflows, maintain a stocked and clean space, and ensure every guest leaves with a smile. What You’ll Do: Greet and assist guests warmly, answering questions and providing product knowledge Take orders accurately and process payments using POS, cash, and card Maintain a clean, organized, and inviting front-of-house environment Restock products, displays, and supplies as needed Communicate effectively with team members and management Perform light barista tasks on our easy-to-use Egro espresso machine Heat or finish items in the oven, including light pizzas and baked goods Assist with closing duties, including cleaning dishes and tidying workspaces Support light production tasks during busy periods (e.g., cracking eggs, unwrapping butter, light rack baking) What We’re Looking For: Friendly, dependable, and customer-focused attitude Ability to multitask in a fast-paced environment Comfortable standing for extended periods Reliable, punctual, and professional Previous customer service or hospitality experience preferred, but not required PM shift availability, including evenings and weekends What We Offer: $17.50–$20.50/hr including pooled tips Part-time and full-time roles available Employee discounts Health, Dental, Vision, and PTO for full-time employees Training in artisan coffee, sourdough-based foods, and front-of-house operations Opportunities for growth into FOH leadership, café management, or production support Work in a values-driven, family-owned bakery rooted in craft and community Apply today and help us deliver exceptional guest experiences, keep our space welcoming, and support the craft of artisan bread in every interaction. Job Types: Full-time, Part-time Pay: $17.50 - $20.50 per hour Expected hours: 30.0 – 40.0 per week Benefits: Dental insurance Employee discount Health insurance Paid time off Vision insurance Application Question(s): This role requires working evening shifts, including weekends, handling multiple tasks in a fast-paced environment, and interacting with customers daily. Are you available and comfortable performing these responsibilities? Shift availability: Night Shift (Required) Work Location: In person