Customer Service/ Call Center Representative

Customer Service / Call Center RepresentativeDARCARS Automotive Group is now hiring a Customer Service / Call Center Representative to be the vital link between our service department and our valued customers! Embark on an opportunity that leads to career growth!What We're Looking For:Excellent phone etiquette, and communication skillsA positive, patient, and active listenerExperience in a call center or customer service role (automotive experience is a plus!)Ability to multitask and stay organized in a fast-paced environmentBasic computer skillsWhat We Offer:Comprehensive Benefits Plan including 401kEmployee discounts on vehicle purchases, parts and service repairsA dynamic and supportive team and training environmentOpportunities for career growth within the companyWhat You'll Do:Answer high volume of incoming service calls promptly and professionallySchedule service appointments efficiently based on customer needsOutbound Service appointment confirmations, reminders and campaign callsProvide accurate information about services, pricing, wait times, and warrantiesAssist customers with inquiries and ensure seamless service experienceAlways maintain a friendly and professional demeanorApply today and drive your career forward!