Customer Service Representative (Fresno)

TITLE: CUSTOMER SERVICE REPRESENTATIVEABOUT THE JOB:Seeking an experienced Customer Service Representative for a logistic company. You will be the first line of contact, providing a high level of customer service and supporting the sales team. Duties include maintaining customer relations, documenting all actions, and supporting the sales/ordering process such as quoting, order confirmation, and status. You will also work with other departments (shipping, accounting, engineering) to support the sales process and complete administrative functions.PERKS & BENEFITS:Excellent benefitsCompetitive pay rangeSKILLS & QUALIFICATIONS:Associate Degree preferred and a minimum of 3-5+ years of experience in a Senior CSR role.Advanced skills in Microsoft Office Suite and CRM systems.Strictly maintain confidentialityStrong attention to detailStrong people skills to interact effectively and professionally with all customer types and other departments.Strong analytical, organizational, and problem-solving skills combined with a thorough understanding of the sales process.Performs well under deadlines and can manage multiple responsibilities in a fast-paced environment.HOW TO APPLY:Send a Microsoft Word version of your resume to Kristin Sweeney at AppleOne.kristins@appleone.com