Assistant Manager

Assistant Property ManagerGSF Properties Inc. | Fresno, CAGSF Properties Inc. is seeking an Assistant Property Manager to join our team in Fresno, CA. This role supports a 376-unit conventional multifamily community and works closely with the Community Manager to ensure smooth daily operations and a high level of resident satisfaction.In this role, you will assist in managing all aspects of the community, including leasing activities, resident relations, service request coordination, and overall customer service. Responsibilities also include handling resident inquiries, concerns, and complaints in a timely and professional manner. The ideal candidate is detail-oriented, well-organized, and experienced in multifamily property management.The pay range for this position is $24.00 to $26.00 per hour, depending on experience. The work schedule is Tuesday through Friday, from 9:00 a.m. to 6:00 p.m. during summer hours and 8:00 a.m. to 5:00 p.m. during winter hours, with Saturdays required from 10:00 a.m. to 5:00 p.m.Key Responsibilities:Collaborate with the Community Manager and Regional Supervisor to support overall community operationsAssist with rent collections by posting payments, following up on balances, enforcing policies, and supporting the collection process as neededSupport all leasing activities, including touring prospective residents, processing applications and assisting with lease renewalsDeliver excellent customer service by responding promptly and professionally to resident questions, concerns, and requestsAssist with move-ins, move-outs, and unit inspections to ensure a smooth resident experienceSupport the day-to-day physical and financial operations of the communityHelp maintain accurate resident files, ensuring documentation and compliance requirements are metEnsure adherence to Fair Housing laws, company policies, and regulatory guidelinesAssist with accounts payable, including issuing purchase orders and processing invoicesCoordinate with maintenance and vendors to support service requests and community upkeepPrepare reports, resident communications, renewal notices, and other documentation for the Community ManagerConduct regular property walks to help maintain community standards and identify improvement needsSupport occupancy and resident retention efforts, including marketing and communication initiativesStep in to assist with management responsibilities during the Community Manager's absenceGSF Benefits:MedicalDentalVisionEmployee assistance program401KLife insuranceHolidaysVacationTo learn more about GSF Properties, please visit our website at https://www.gsfpi.com/Requirements1+ year of property management or related experienceExperience with leasing and resident supportStrong customer service and communication skillsComfortable learning new systems and processesBasic computer skills, including property management software and Microsoft OfficeWell-organized with the ability to manage multiple tasksAble to work independently and as part of a teamAvailable Tuesday-Friday (9:00 a.m.-6:00 p.m. summer hours; 8:00 a.m.-5:00 p.m. winter hours) and Saturdays from 10:00 a.m.-5:00 p.m.Salary Description