Supply Chain Services Manager

PositionSupply Chain Services ManagerJob DescriptionWhat You’ll Be Doing:Differentiated/Integrated Supply Chain SolutionsBuild a detailed knowledge of Arrow’s supply chain solutions portfolio and relevant case studies. Use consultative questioning techniques to isolate the customer pain points. Create compelling bespoke solutions to meet the customer need. Develop a deep understanding and comfort in the use of quantitative and qualitative approaches to support the benefits statement. Demonstrate success by increasing Arrow’s share of the customer’s wallet.Large OEMs (especially those that have complex EMS networks) require segregated supply chains for enhanced transparency and control. This is a trending topic and subject matter expertise in our EL1PSE & AGSCS propositions are required.Collaborate with the sales teams, using tools such as whitespace analysis to spotlight high potential customers. Build strategies to connect with the customer influencers and decision-makers with the objective of achieving 50%+ share of their component spend.Develop an understanding of Arrow’s financial objectives (EBIT and RoWC) ensuring that any solution design meets the thresholds within an acceptable period.The maintenance of implemented supply chain solutions to be handed-off to a combination of Sales and Business Process Excellence.Supply Chain-as-a-ServiceIn some cases, it may be strategic to charge a consulting fee to customers that would like to engage with Arrow, particularly if there is not a clear path to an increased billing relationshipBecome the subject matter expert and owner of the sales funnel for Arrow’s fee-for-service portfolio, including but not limited to:In-house semiconductor programming servicesLong-term inventory solutions, including nitrogen storage and component leasingThird party value-added servicesStrategic Buffer Stocks & Inventory programsEnterprise SolutionsBecome a subject matter expert in the entire suite of solutions that the Arrow enterprise can offer. Manage the funnel of opportunities for the territory, developing interest with traditional and non-traditional customers. Be the single pivot point for Arrow (from a Services perspective) with the customer whilst linking with the right specialist resources as required. DimensionsField-based and customer-facingRegular consultative selling at Director, Vice President level and C-Suite levelTerritory will consist of $2bn+ of existing sales to all customer typesRegular travel within region as required. International travel will be exceptionalKey InterfacesSales leaders and Branch teams within territoryExecutive team (as required)Salesforce (daily)Customer decision-makers (daily)Subject matter experts within Arrow Business UnitsBusiness Process Excellence & Reporting Team (as required)Measurable Performance StandardsFunnel of opportunitiesBuilding case studies of market-share gaining solutionsComponent NSB and NSB Growth within engaged customersFee NSB and margin contribution from engaged customersGlobal engagements and One Arrow collaborationsCritical CompetenciesProven consultative selling skillsRapport building & influencing at customer executive levelExecutive level communication (verbal & PowerPoint)Problem solving & creativityJoint strategy setting (with sales force and other Arrow BU’s)Comfort with fiscal modellingFast learnerExperience / SkillsKnowledge of electronic component industry with relevant supply chain and manufacturing practicesExperience of solution-selling and influencing at executive levelProblem solving and creation of winning strategiesProject management and working collaboratively within a teamWhat We Are Looking ForTypically requires a minimum of 12 years of related experience with a 4 year degree; or 8 years and an advanced degree; or equivalent related experience.Knowledge of electronic component industry with relevant supply chain and manufacturing practicesExperience of solution selling and influencing at executive levelProblem solving and creation of winning strategiesProject management and working collaboratively within a teamIs recognized as an expert in own area within the organizationRequires specialized depth and/or breadth of expertiseInterprets internal or external business issues and recommends solutions/best practicesSolves complex problems; takes a broad perspective to identify solutionsWorks independently, with guidance in only the most complex situationsProgression to this level is typically restricted on the basis of business requirementIdentifies applications of functional knowledge and existing methodologies to complex problemsServes as an expert within own functionLeads functional teams or projects and serves as a best practice/quality resourceWork ArrangementFully Remote on the West Coast (does not need to be located in WA): Must be able to travel to an Arrow office location as requested by Arrow leadership.What’s In It For YouAt Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job. That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.Medical, Dental, Vision Insurance 401k, With Matching Contributions Short-Term/Long-Term Disability Insurance Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options Paid Time Off (including sick, holiday, vacation, etc.) Tuition Reimbursement Growth Opportunities And more! Are you being referred to one of our roles? If so, ask your connection at Arrow about our Employee Referral Process!Annual Hiring Range/Hourly Rate$181,800.00 - $250,965.00Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.Location:US-CA-California (Remote Employees)Remote work employees may be required to be present at the closest designated Arrow office for work-related purposes, at the Company’s request and sole discretion.Time TypeFull timeJob CategorySalesEEO StatementArrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)All Arrow job postings are for existing job vacancies. We anticipate this requisition will be open for a minimum of five days, though it may be open for a longer period of time. We encourage your prompt application.In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.