Sales Coordinator

This is a full time, onsite role at our Bethlehem facility. ABEC has been a trusted partner in the biopharmaceutical manufacturing industry for over 50 years, offering end-to-end solutions that reduce costs, accelerate time to market, and boost productivity. Our offerings include bioreactors, fermentation systems, filtration and chromatography systems, and more. Position Summary: The Sales Coordinator plays a central role in keeping the sales engine running smoothly. This position blends administrative precision, data stewardship, and cross-team collaboration. The ideal candidate is highly organized, tech-savvy, and energized by helping a sales team work smarter through excellent CRM management. Responsibilities: Maintain, update, and optimize the company’s CRM system to ensure accurate, complete, and timely data. Monitor data quality, perform routine audits, and resolve inconsistencies. Create and manage dashboards, reports, and pipelines to support sales forecasting and performance tracking. Train new and existing team members on CRM best practices and new features. Partner with IT or external vendors to troubleshoot issues and support system enhancements. Assist with lead assignment, territory management, and workflow automation. Work closely with Marketing to ensure smooth lead handoff and campaign tracking. Serve as a point of contact for internal teams needing CRM insights or sales-related information. Will play an active role in identifying and driving Continuous Improvement (CI) opportunity. Requirements: Experience working with CRM platforms (e.g., Salesforce, HubSpot, Dynamics). Strong analytical skills and comfort working with data. Excellent communication and organizational abilities. Ability to manage multiple priorities and deadlines. Familiarity with sales processes and terminology. Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and intranet/internet. Bachelor’s Degree or relevant sales experience. Awareness of and prior experience with implementing Continuous Improvement (CI) a plus. Prior Lean/Six Sigma experience a plus.