Central Market (Southlake) Curbside Shopper - Part-time

Central Market is a specialty grocery that started in Austin, Texas in 1994, and has grown to multiple locations across the state. What makes Central Market one of the freshest markets in the country - Try a sumptuous selection of everything edible, for starters. We go straight to the source to bring you the finest food and drink the world has to offer. With hundreds of cheeses, thousands of wines, acres of produce, and aisles of experts, Central Market is a foodie's wonderland. Our commitment beyond the plate is another reason we're a cut above. We believe food is a way of uniting families and communities, of preserving cultures, and of starting new traditions. Each of our stores is a market in the truest sense and is a place to exchange goods, services, and ideas for those really into food.Job Summary: As a Customer Service Representative, you will be responsible for selecting eCommerce online orders and packaging them in accordance with Standard Operating Procedures (SOPs). You will ensure all Perishable and Non-Perishable eCommerce merchandise areas clean and free of debris.Key Responsibilities & Essential Functions:• Customer Service:Packages, transports, and loads groceries and merchandise from the store to the Customer's vehicleAssists in selecting, sorting, unloading merchandise from baskets or totes into refrigeration, frozen, or dry storage holding areas, and returning products to their proper locationProvides excellent customer service by answering product-related questions, locating products, and helping Customers as neededMinimizes shrink through careful handling of productAchieves productivity standardsComplies with all federal, state, and company regulations and standards for product freshness, food safety, and sanitationUses a digital tool to select items necessary to complete order from store, to pack and put away customer orders in staging area, and to retrieve orders for customers• Sanitation / Stocking / Food Safety:Gathers baskets and picks up trash inside and outside eStore as neededMaintains and stocks bag areasOrganizes, cleans, and prepares prep areas, wareroom, and sales floor for incoming trucksLoads, unloads, and moves heavy, bulky products to support eCommerce order selectionMaintains standards for safety and sanitationThe responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.Qualifications & Key Requirements:Work Experience:Knowledge/Skills/Abilities:Excellent customer service skills - RequiredBasic communication skills - RequiredAbility to prioritize and handle cross-functional tasks - RequiredAbility to work a flexible schedule - RequiredAbility to use material-handling equipment and maintain license - RequiredEducation:HS Diploma or GED (or equivalent) - RequiredLicenses/Certifications:Physical Demands & Working Conditions:Perform in a fast-paced work environment which requires detailed work and precision?Work with Customers and stay attentive to their needs?Work a flexible schedule, based on business needs? (required)Perform the following essential requirements for an eStore Customer Service Rep - In-store Shopper (required)?Constantly reach at waist, graspFrequently stand, walk, reach at shoulders, reach at knees, push / pull with armsOccasionally be exposed to cold conditions, wet conditions, and loud noisesOccasionally reach at overhead, reach at floor, bend, stoop, squat, crouch, kneel, crawl, climb stairs, climb ladders, pivot, twist, pinch, perform fine motor movementsDemonstrate the ability to lift 55 lbs, and manage in excess of 55 lbsWhile there may be exceptions, the measurements noted are generally defined as-Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour dayIt is the responsibility of each individual Partner to never lift beyond his or her own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.