Coordinator, Damage Prevention

SummarySpire is seeking a Damage Prevention Coordinator. This position will be responsible for investigating, documenting, analyzing, and resolving excavation damages and collecting damage payments from billable parties.Company OverviewWe are committed to understanding the needs of the homes and businesses we serve. That's why we're always looking for driven, collaborative people to join our team. Because we believe that offering our customers the best service means bringing together the best people.And we find the best by hiring those who share our values of safety, inclusion and integrity, and demonstrate the competencies that bring the Spire vision, mission and culture to life:Adaptability: We embrace change, continuously seeking opportunities for improvement while remaining open-minded and flexible in response to evolving conditions and customer, stakeholder and company needs. Collaboration: We achieve more together through a foundation of respect, embracing healthy conflict, actively seeking and providing actionable feedback and fostering an environment where everyone’s input is welcomed. Ownership: We see things through, demonstrate accountability, honor commitments, take responsibility for outcomes and demonstrate initiative. By living our values and competencies, we strive to create an environment where employees feel welcome, respected and valued.Duties and ResponsibilitiesPerform on-site investigations of third-party damages to Company facilitiesPerform on-site investigations of damages by Company crews to utility facilities owned by othersDocument the results of investigations using written and photographic techniquesAccess locate and damage databases and accurately and promptly enter data into damage databaseResolve damages within established parametersMaintain relationships with contract locators working in the service areaMonitor quality of locates in designated high profile areas to prevent damages ahead of excavationMaintain files for future reference and retrievalReview, analyze, and make recommendations related to database criteria used in data collectionSuggest changes in construction practices, operating procedures, and billingProvide advice to management on ways to reduce future damagesParticipate in meetings with excavators, utility personnel, public officials, members of the general public, and other interested parties to resolve damage related matters affecting the CompanyMonitor/inspect activities of directional boring excavators working around Company facilitiesRespond to excavator inquiries and perform follow-up collection efforts on billable damagesProvide expert support in claims/collection cases as neededAll other duties as assignedEssential CharacteristicsAbility to lead by example in support of the Company’s essential characteristics and values: strong ethics and integrity, dedication to a safe work environment, commitment to a diverse workforce that recognizes and respects every individual’s unique skills and perspectivesAbility to work under pressure and meet tight deadlinesAbility to adapt in a fast-moving and changing cultureStrong interpersonal skills with the proven ability to build and establish rapport with a diverse array of peopleAbility to work independently and manage time effectively to meet individual goals and deadlinesAbility to work as part of a team and display a positive attitudeSupervisory ResponsibilitiesRequired Education (certifications, licenses)Bachelor’s degree in Engineering or a similar discpline OR a High School Diploma / GED with 4 years of equivalent experience, required. Valid driver’s license, required. Required Knowledge, Skill And Abilities2 years of relevant operations, construction, inspection, investigation, or claims experienceUtility locate experience preferredAbility to demonstrate and master the core competencies applicable for this role within the organizationAbility to lead by example in support of the Company’s essential characteristics and values: Strong Ethics and Integrity, Dedication to a Safe Work Environment, Commitment to a Diverse Workforce that recognizes and respects every individual’s unique skills and perspectivesKnowledge of OSHA, DOT, PSC regulations and other state and local codes relative to field operationsCommunication and presentation skills including proficient use of Microsoft Office Word and PowerPointAbility to handle confidential information in a discrete mannerPhysical demands, environment and scheduleTypically, Monday through FridayA combination of normal office conditions, outdoors exposed to all weather conditions and in areas exposed to loud audible noisesPosting RequirementsDisclaimer: The above statements are intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.Posting requirements: The above posting description is intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. To perform this job successfully, an individual must be able to perform each duty and responsibility satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Spire, Inc., and its subsidiaries are Affirmative Action and Equal Employment Opportunity Employer.We are committed to providing equal employment opportunity in all areas, including but not necessarily limited to, recruitment, selection, training, education, compensation, benefits, promotion, job transfer, upgrading, separation and recall regardless of the individual’s race, color, sex, age, religion, national origin, genetics, sexual orientation, gender identity, disability, veteran status, and/or other protected categories under all Federal, State, and local laws. For more information, please view our Integrity and Inclusion pages of our career site.