Head of Engineering - Eastern Communications

Are you inspired by the idea of supporting our nation’s critical infrastructure andsecuring communications for first responders, utilities, and transportation?Does the prospect of joining a growing medium-sized business and leading the engineering team for mission-critical systems that people rely on every day and where you are able to shape the long-term technical direction of the company appeal to you?Are you an independent, self-motivated individual who desires working with a leadership team that values clarity accountability and disciplined execution?Company OverviewEastern Communications, Ltd. is a critical communications provider headquartered in Long Island City, Queens, NY. Founded in 1976 and acquired from original ownership in 2020, Eastern provides infrastructure, technical services, field replacement parts, and maintenance to a range of end users including public safety, transportation, utilities, and the federal government. The company has earned its exceptional reputation for delivering the highest quality products and services over its 40+ year history. In February 2023, Eastern acquired Marshalltown, Iowa-based RACOM Corporation and in November 2025, acquired PMC Wireless. It now comprises 240 employees across 16 locations nationwide.Role OverviewThe Head of Engineering is a senior leadership role responsible for setting technical direction, building high‑performing teams, and ensuring engineering execution consistently enables delivery confidence, customer trust, and long‑term sustainability. This individual will lead and evolve our engineering organization supporting mission-critical communications systems. The Head of Engineering is a people-first technical leader with the credibility to guide complex engineering decisions and the leadership maturity to build scalable capability across disciplines.Key ResponsibilitiesLead & Develop the Engineering OrganizationLead all engineering teams and disciplines, including Systems, RF and Network functionsBuild, mentor, and retain high‑performing engineering leaders and teamsEstablish clear roles, expectations, and career pathsSet Technical Direction & StandardsDefine long‑term technical direction and reference architecturesEstablish engineering standards and design review processesBalance innovation with standardization and operational supportabilityEnsure Quality, Risk Management & Delivery ConfidenceOwn engineering quality and defensibility across system designsIdentify and mitigate technical and architectural risk earlySupport a pause‑and‑escalate culture when delivery confidence is threatenedPartner Across the OrganizationCollaborate closely with Project Management, Field Services, Operations, and Sales EngineeringSupport complex customer engagements requiring senior technical leadershipEngage vendors at an architectural and standards levelWhat Success Looks LikeEngineering designs are standardized, deployable, and lifecycle‑awareReduced technical rework and field escalationsClear, adopted technical direction that futureproofs customer investmentsStrong bench of engineering leaders and technical talentSustained delivery confidence and customer trustQualificationsBachelor’s degree in Engineering or a related technical field (advanced degree preferred)12+ years of experience in complex systems or mission‑critical engineering environments5+ years leading engineering teams or managersStrong background in system‑level engineering (e.g., RF, networking, mission‑critical communications, or similar regulated environments)Proven ability to balance technical depth with people leadership and organizational accountabilityBenefits We Can Offer YouHealth, dental and vision insurance401k and company matchAnnual Performance Review and accompanied bonusPaid holidays, vacation and sick daysAdvancement opportunitiesSafe, clean & friendly work environmentLocation & Reporting StructureThis is an in-person role based at one of Eastern Communications' or its affiliates, RACOM and PMC, nationwide service center locations. The selected candidate will work on-site and travel up to 25%. Specific location will be determined based on the qualifications and preferences of the selected candidate.The Head of Engineering reports directly to the Vice President of Technical Services and works in close partnership with cross-functional teams to align operational priorities with company strategy.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.