Medical Assistant

Medical AssistantCity of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope's uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope's growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas.The successful candidate:Schedule: MondayFriday, 7:00 a.m.3:30 p.m.Job SummaryThe Certified/Registered Medical Assistant supports patient care by performing clinical and administrative duties in a fast-paced clinic environment. This role ensures efficient patient flow, assists clinicians, and provides high-quality service to patients and caregivers. The CMA/RMA works under the supervision of the Practice Manager, Director, Medical Oncologist, Nurse Practitioner, or Physician Assistant.Job ResponsibilitiesPerform delegated patient care tasks within scope of practice.Support clinicians during patient assessments, treatments, and procedures.Provide excellent customer service and ensure a positive patient experience.Triage phone calls and relay messages to clinicians as appropriate.Complete routine clerical tasks, including documentation support and chart preparation.Assist with communication between patients, caregivers, physicians, and clinical departments.Manage ordering and restocking of clinical supplies.Perform phlebotomy, EKGs, glucometer testing, transcription, and EHR documentation.Follow all organizational policies, procedures, and safety guidelines.Report to the Practice Manager and/or Director for daily assignments and performance evaluation.Education RequirementsCandidates must meet one of the following:High school diploma or equivalent and completion of an approved Medical Assistant training program ORCompletion of an unapproved Medical Assistant program and national certification (AAMA, AMT, or equivalent) ORCompletion of a United States Armed Forces medical services training program ORCompletion of another relevant and applicable clinical programExperience RequirementsMinimum of 1 year of experience within the last 3 years in a similar roleSpecialty experience preferredAt least 3 years of Medical Assistant or Nursing Assistant experience in a hospital or clinic preferredCertificationsAmerican Heart Association (AHA) Basic Life Support (BLS) requiredCertified or Registered Medical Assistant credential required (CMA, RMA, or equivalent)City of Hope is an equal opportunity employer. City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location.