Customer Support Specialist - Work From Home

[Customer Service / Remote] - Anywhere in U.S. / Competitive salary / 100% paid PPO Medical, dental & vision / 401k match / PTO / Home office budget - As a Customer Support Specialist at Paradigm, you will: Provide exceptional customer service to clients via phone and email; Troubleshoot and resolve customer inquiries and issues in a timely manner; Maintain accurate records of customer interactions and transactions; Collaborate with other team members to ensure customer satisfaction; Continuously update knowledge of products and services to better assist customers; Utilize problem-solving skills to address complex customer concerns; Be a positive representative of the company, exuding professionalism and empathy in all interactions...Hiring Immediately >>