Teller/CSR

About UsFirst Southern National Bank is a community and relationship-driven bank serving twelve counties throughout Central and Western KY. Our home office is based in Stanford, with a population of 3,000. Having served our customers for over 40 years, our passion for building a great company has never been stronger. We recognize that we have been given an opportunity to use our example, our influence, and our resources to help others make wise financial decisions, and our desire is to do just that.Position SummaryThe Teller/CSR position serves as the bank's primary face-to-face representative for most customers. The main focus of this position will be developing relationships, selling products, delivering superior customer service, and pursuing all performance goals and objectives of First Southern.Key ResponsibilitiesProvide full-service teller transaction processing in ordinance with company policy and standardsOpen new deposit accounts and grow existing relationships as directedRoutinely listens to needs while talking with customers. Immediately offer appropriate First Southern products and services to meet those needsKnow the bank's loan, deposit, and other product/service offerings and explain them to current and potential customers effectivelyProvide timely, helpful, and accurate responses to customer requests and complaintsPrepare and submit timely and accurate reports as neededComply with all laws and banking regulations, as applicableOther duties as assignedRequirementsHigh school diploma or equivalentPrevious cash handling and customer service experienceStrong interpersonal communication and interaction skillsOrganized and detail-orientedDemonstrated aptitude for basic mathematical computationStrong computer literacy and open to learning new applicationsEqual Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.