Part-Time (Evening)Guest Services Representative SpringHill Suites

Part-Time (Evening) Guest Services Representative SpringHill Suites At High Hotels, hospitality isn't just what we do, it's who we are. For over 35 years, High Hotels has been raising the bar in hospitality, earning a reputation for standout service and unforgettable stays throughout Pennsylvania and New Jersey. It all starts with people. A vibrant, team-focused culture fuels every property, creating an environment where careers thrive, and guests feel right at home. With a commitment to growth, positivity, and excellence in every detail, High Hotels continues to be a place where great experiencesfor employees and guests alikearen't just expected, they're the standard.Are you ready To Spread Joy Through Hospitality?As a Guest Services Representative for High Hotels Ltd., you are required to positively represent the hotel to the guest by responding courteously and efficiently to guest needs, acting as a source of information about the hotel and local area, assisting with arrivals and departure, operating the switchboard, and handling departmental accounting and financial transactions as they relate to this position.Location: The SpringHill Suites, located on Midlantic Drive in Mt Laurel, NJ.This is a part-time position with shifts in the evenings starting at 3 PM, 4 PM, running until 11 PM. Scheduling will vary, and candidates must be flexible to train for and cover Night Audit shifts from 11 PM to 7 AM. Weekend and holiday availability is required. Weekends include a $1/hour shift premium! Starting Rate: 17.30/hr. Potential for increase is based on experience.Areas of responsibility for our Guest Services Reps include:Taking, modifying, and canceling guest reservations.Communicating hotel facilities and services to guests.Providing information on the local area and points of interest.Assisting guests with arrivals and departures.Answering the front desk phone.Cash handling.Our next team-member will ideally possess the following educational and work qualifications:A high school diploma or general equivalent (GED) preferred.Customer service experience preferred.Must be capable of handling money accurately.Reading, math, and communication skills.Ability to work weekends and holidays is required.Working for The High Companies:You are eligible for Hilton or Marriott room discountsYou are eligible for Perfect Attendance AwardsYou are eligible to utilize our Health Coach and Registered DieticianEmployee Assistance Program (EAP) with Aetna Resources for LivingYou are eligible to participate in the company's 401k retirement savings planYou are eligible to participate in Coworker Activity Committee (CAC) eventsYou are eligible to nominate and to receive the Good Measure AwardHigh FiveSafety Shoe ReimbursementEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.