Controller
Role Overview:
We're seeking a hands-on Controller to own our accounting, tax and monthly close end-to-end. Reporting to the Head of Finance & Strategy, You will hold full ownership and accountability for the accuracy and timeliness of our accounting and tax operations, while managing with oversight of our external US and Australian accounting firms. You'll also lead our ERP migration off QuickBooks and support FP&A and budgeting as needed.
This role has the opportunity to be our first accounting hire and build out our full-fledged accounting teams as we grow.
Key Responsibilities1. Accounting, Close & Controls
End-to-End Accounting Ownership: Own the integrity of the general ledger and the accuracy, completeness, and timeliness of Packsmith's financial information across the US and Australian entities
Monthly Close: Own end-to-end, timely monthly close including the US/Australia entity consolidation and FX translation, moving toward continuous close on the new ERPTechnical Accounting: Own technical accounting matters for both of our SaaS and physical fulfillment business models. Maintain audit-ready financials and lead or support any external audit, financial review, or diligence process.
Accounting firm management: own the relationship, quality, and deadlines for our US/AU accounting partners
Controls and Audit Readiness: Build scalable accounting policies, close procedures, reconciliations, approval controls, and documentation.2. Tax & Compliance
Annual Tax Filings: Manage our external accounting partners and tax provider to timely complete US and Australia tax filings1099 and sales tax nexus: ensure compliance and manage exposures
Cap Table and Equity Administration: Maintain accurate equity records and support grants, exercises, reporting, reconciliations, and stakeholder requests using Carta in coordination with legal and external advisors.3. ERP & SystemsERP migration: evaluate and lead migration off QuickBooks to other ERP (E.g., Rillet, Campfire, or others) during the first 3 months.
Systems stack: Ramp, Stripe, Carta integration with new ERP4. Support FP&A and financial analysis
Support FP&A and budgeting process: perform financial model updates and analysis as needed
Cross functional partnerships: Excellent communication and cross-functional leadership to drive financial improvements. Not just "sit in a silo".Candidate Profile & Requirements
Must-Have: Qualifications
Experience:
10+ years of progressive, well-rounded accounting and finance experience, including ownership of controllership
Technical accounting: GAAP, ASC 606 across subscription/usage/physical models
Consolidation: has consolidated foreign entities with a US parent and worked with FXERP implementation: has led an ERP evaluation/migration before
Audit management: has owned an annual financial statement audit
Vendor management: experience managing an outsourced accounting/tax firm
Experience setting up sales tax nexus and maintaining 1099 complianceFP&A: strong in financial modeling and have ran a budgeting process before
Analytical skills: strong in financial analysis and can pressure test all numbers
Systems: QuickBooks required; Rillet/Campfire, Carta, Ramp, Stripe preferred
Preferred Qualifications:
- Australian tax/accounting knowledge
- Experience in a company with physical ops, including fulfillment/warehouse/logistics strongly preferred over pure SaaSExperience with AI-driven flows in FP&A and finance operations
- Have done transfer pricingCPAIdeally this person has both the traditional accounting background but also interested in innovating (AI work flows, AI ERP, etc.)Soft Skills & Cultural FitHigh ownership, self-directed
- Strong cross-functional communicator - not siloed in Finance
- Excellent communication skills
- Willing to be hands-on and jump into transaction level details but also have a global view of the best accounting practice and flow
- Has a builder mindset to grow a team over time
- What Success Looks Like30 days:
- Understands Packsmith's business model, operational flows, chart of accounts, and current policies
- Take control of the close and make recommendations to improve the current process and financials
- Running relationship with accounting/tax partners
- Launch ERP assessment60 days:
- Clean close within 20-day target
- Take ownership of cap table updates in Carta
- Deliver recommendation of an updated monthly close process that removes all manual steps
- Deliver recommendation of ERP and migration underway90 days:
- Owns the finance engine: accounting, tax, and monthly close
- Complete the budgeting process in partnership with head of finance & strategy and CEOComplete ERP migration; achieve continuous closing
- Support the FP&A, budgeting process and financial analysis when needed