Registration | Full-Time

DescriptionResponsible for registration, insurance verification, and other patient access functions as assigned in designated registration area(s). Duties include but are not limited to: provide reception duties and assure customers are routed courteously and efficiently communicate effectively with all hospital departments and physician offices to facilitate required patient’s information. Carefully screen patients for new address, new patient visit or update registration and informs patient of adequate information that must be presented at the time of the patient’s visit. Operate switchboard in a courteous and professional manner. Assist patients with filling out forms and provide information regarding the services provided. Patient services are the key priority and require receptionist to serve as a point of contact with other internal and external departments. The receptionist should be able to effectively multi-task and prioritize work.RequirementsExcellent communication skills to include oral comprehension, oral expression, written comprehension, and written expressionComputer & Electronic Health Record experienceHigh School graduate; 2 years of clerical experience preferredOutstanding public relations/customer service experienceHigh level of personal presentationAbility to maintain accuracy with interruptionsAbility to use sound judgement and cope with potentially stressful situationsAbility and willingness to exhibit behaviors consistent with standards for performance improvement and organizational values (e.g., efficiency & financial responsibility, safety, partnership & service, teamwork, compassion, integrity, and trust & respect).Ability and willingness to exhibit behaviors consistent with principles for service excellence.Medical Terminology preferredBilingual English/Spanish preferred