Customer Service Administrator - $18-$21/hr

Job TypeFull-timeDescriptionLove Where You Work!At Towne Properties, we build more than communities-we build careers. Join a Top Workplace (2018-2025) and grow with a company that values professionalism, service, and long-term success. Customer Service Administrator - $18-$21/hrLocation: Raleigh, NC (Carolina Regional Office)Schedule: Monday-Thursday, 8:00 AM-5:30 PM; Friday, 8:00 AM-1:00 PMJob Type: Full-Time (On-Site)What You'll DoServe as the primary contact for residents, homeowners, and Board members Provide reception coverage in the mornings, greeting visitors and managing incoming calls Support Community Support Assistant (CSA) responsibilities in the afternoonsProvide high-level administrative support, including reports, correspondence, and record management Manage resident communications and ensure timely, accurate responses Prepare newsletters and official community communications Support Board operations and track follow-up items Maintain front desk professionalism and assist with office operations What You Bring2+ years of customer service and administrative experience Prior HOA experience a plus Strong business writing and professional communication skills Proven ability to manage multiple priorities with accuracy and efficiency Advanced proficiency in Microsoft Office (SharePoint/OneDrive preferred) High level of professionalism, discretion, and problem-solving ability Valid driver's license, reliable transportation, and auto insuranceCompensation & BenefitsMedical, dental, vision, life insurance, and FSA options401(k) with company matchPaid time off, holidays, vacation, and personal daysTraining and career development through Towne UniversityReferral bonuses, recognition programs, and a supportive team environmentWhy Towne Properties?Family-owned and operated since 1961 Recognized as an Energage Top Workplace (2018-2025) Opportunities for long-term growth and advancement Apply today and grow your career with Towne Properties-where we build great places to Live, Work, Shop & Play!Towne Properties is an Equal Opportunity Employer. Employment is contingent upon successful completion of background and MVR screening.