Customer Service Representative

Bring your passion for helping people to a company that values it. Bruni & Campisi has an exciting opening for a Customer Service Representative. We're seeking someone who is passionate about helping people and wants to make a positive impact every day. At Bruni & Campisi, you’ll have the opportunity to grow within a company known for its innovation, excellence, and strong commitment to both employees and customers. If you’re eager to join a supportive, expanding team and help improve the lives of those we serve, this is the opportunity for you!_________________________________________________________________________________________Job ResponsibilitiesHandle a high volume of inbound and outbound customer calls with professionalism and efficiencySchedule maintenance calls and appointments by booking inbound calls and responding to customer emailsPromote and sell products and services to existing customers based on their needsRespond to customer inquiries, troubleshoot concerns, and resolve issues in a friendly, courteous mannerAssist in managing overflow calls to ensure smooth operations and high customer satisfactionMake 100+ calls daily, including scheduling and confirming maintenance appointments while maintaining strong productivityMaintain accurate and detailed records of customer interactions, scheduling details, and any sales or services performedQualifications3-5 years of customer service experience, ideally in a call center environmentPreferably 3+ years of experience in a customer‑focused or call center settingStrong attention to detail and accuracy when entering customer information and scheduling appointmentsExcellent phone etiquette and strong communication skills with both customers and team membersTeam‑oriented mindset with a positive attitude and strong work ethicDemonstrates honesty, integrity, and commitment to delivering high‑quality serviceFlexible schedule with reliable transportationComputer/software proficiency is a plusBenefitsMedical, Prescription, Dental, and Vision Insurance Comprehensive coverage with minimal out-of-pocket expenses.Disability & Term Life Insurance Financial security for you and your loved ones.Matching 401(K) Benefits Build your future with our competitive retirement savings plan.Ongoing Training & Development Opportunities for continuous growth and skill enhancement.Paid Holidays Enjoy paid time off for holidays.Paid Time Off (PTO) Generous paid time off for a healthy work-life balance.___________________________________________________________________________________Join our team at Bruni & Campisi and become part of a company that values both its customers and employees. Apply today to start your career with a leading home services provider and be part of the Apex Service Partners network!Bruni & Campisi may conduct a pre-employment background check and drug test, subject to applicable laws.Bruni & Campisi is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.USD $20.00/Hr.USD $27.00/Hr.